Itil Jobs

Senior Enterprise Service Desk Technician role supporting mission-critical enterprise systems for a veteran-owned systems integrator, providing advanced escalation, mentorship, and process improvement on-site in Doral, FL.

Principle Global is hiring a Senior Systems Analyst to lead US IT operations, strengthen infrastructure and security, and support global brand-implementation projects.

Experienced security applications engineer needed to lead CASB, Trellix, and Analyst1 implementations and automation efforts in support of DHS mission systems at CACI.

Lead and deliver complex IT hardware and software projects for the Hillsborough County Sheriff's Office, managing scope, vendors, testing, training and go-live activities.

Technical Writer needed to craft and govern high-quality technical documentation for engineering and operational systems in a cleared, mission-focused environment at CACI.

Experienced logistics and IT asset management professional needed to lead inventory, procurement, and DoD-focused supply chain initiatives for a Veteran-Owned Small Business in Doral, FL.

Provide advanced onsite technical support and leadership for mission-critical telecommunications and IT systems as a Field Support Technician in Doral, FL for a CVE-verified VOSB.

A CVE-verified VOSB is hiring a Senior Network Administrator in Doral, FL to manage, secure, and optimize network infrastructure for government and military customers.

A CVE-verified VOSB is hiring a Software Developer II to develop software systems, integrate IT asset management with ITSM platforms, and support DevOps pipelines for government and military clients.

University of Maryland’s DIT is hiring an IT Coordinator to manage ServiceNow-based contract creation, billing/invoicing, ISP contracts, and project financial tracking to support campus IT operations.

Experienced SOC analyst wanted to join Long View’s IGS team supporting 24x7 security operations, incident response, and SIEM platform management across Denver, Houston, or Dallas.

Lead and manage Infleqtion’s hybrid enterprise infrastructure — overseeing servers, networking, cloud platforms, backups, and security controls from our Louisville, CO office.

Lead the product ownership and lifecycle of a critical Experian Automotive application from roadmap to delivery, operating in a hybrid role out of Franklin, TN.

AHEAD is hiring a Senior Consultant, Intelligent Ops to lead client engagements and design ServiceNow-centered operational transformations that improve processes, efficiency, and service delivery.

Experienced Service Delivery Manager needed to lead MSP-focused Help Desk Services at Kaseya, ensuring consistent, high-quality customer support and continuous process improvement.

Dole Packaged Foods seeks an experienced IT Support Analyst III to provide L3 technical support, cybersecurity monitoring, and SOP development from its Westlake Village office.

TTEC Digital is hiring a remote ServiceNow Technical Consultant (FSM) to design and deliver complex ServiceNow solutions, lead implementations, and provide advanced technical guidance to clients and internal teams.

Seasoned IT program manager with active Top Secret clearance and SCI eligibility needed to lead and deliver complex DoD IT service contracts at Essnova Solutions.

Truist is seeking a Lead Infrastructure Engineer to drive ServiceNow development and complex application support efforts, resolving incidents and leading improvements from the Raleigh office.

Lead the Retail Marketing Products & Services IT team in Bend, OR, to drive e-commerce and customer-facing web product delivery, stability, and strategic roadmap execution.

Inclusive & Diverse

Empathetic

Collaboration over Competition

Growth & Learning

Transparent & Candid

Mastercard is hiring a Configuration Management Operations Manager to lead BMC Discovery and CMDB operational teams at the STL WingHaven location, focusing on data quality, availability, and ITIL-aligned processes.

Lead ServiceNow product development and delivery for a Florida government agency, coordinating cross-team integrations, releases and stakeholder communications while working onsite in Tallahassee.

A DoD-focused SDVOSB JV seeks a Web/SharePoint Administrator to operate, secure, and maintain portal servers and web applications at NEC Picatinny Arsenal.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Rapid Growth

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Holidays

Paid Time-Off

Samsara is hiring a Senior Escalations Program Manager to own P1/P2 incident resolution, improve escalation workflows, and lead cross-functional initiatives that reduce MTTR and systemic issues.

Lead Treasury’s Service Desk and ITSM function to ensure timely, high-quality IT support, strong customer relationships, and effective asset and knowledge management across Tigard and Salem offices.

Experienced NOC Engineer needed to deliver continuous monitoring, troubleshooting, and engineering support for enterprise network infrastructure in a secure DoD environment.

ServiceNow seeks an early-career, customer-focused Support Account Manager to partner with federal accounts, deliver data-informed recommendations, and advocate for customers across internal teams.

Equip is hiring an IT Support Analyst II to provide hypothesis-driven, security-aware technical support for a fully remote clinical and corporate workforce across endpoints, identity, and networking.

Lead service delivery and helpdesk operations for DDC to ensure reliable, customer-centric IT services while advancing AI-driven improvements to support workflows and service quality.

Lead enterprise Commvault backup operations and troubleshooting for a global technology company, ensuring high backup success rates across disk, tape and SAN environments.

CVS Health is hiring a Field Technician to deliver L1-L2 desktop, printer and network support with frequent onsite clinic visits across the Atlanta area while operating from a home-based location in Georgia.

Lead Clayton Homes' Oracle ERP Cloud administration and OCI team to deliver reliable, automated environments and mentor staff while coordinating releases, incidents, and environment provisioning.

Provide hands-on end-user and A/V support at Clifford Chance's New York office, leveraging Intune, Azure AD, Office 365 and AI-assisted tools to deliver exceptional, client-facing technical service.

Support a busy Command Center by providing first-line technical troubleshooting, ticket management, and exceptional customer service for IT incidents and service requests.

Lead daily Help Desk operations at Enterfusion’s downtown Orlando office by triaging tickets, delivering Tier 1 support, driving SLA execution, coordinating resources, and reporting to leadership.

Experienced Tier 2 IT Helpdesk Technician needed for on-site AD and Windows support in an enterprise environment in Englewood Cliffs.

Experienced IT service professional needed to lead help desk escalation handling and mentor support staff for a municipal/government IT environment.

Harvard's HUIT seeks an experienced Field Support Service Manager – Teaching and Learning to lead AV field operations and staff supporting teaching and learning spaces across the Faculty of Arts and Sciences.

Datamark is hiring a seasoned Software Engineering Manager to lead engineering teams, optimize delivery processes, and ensure high-quality software across enterprise projects.

NBCUniversal is hiring a Manager, TechEx to oversee and optimize on-site Enterprise IT operations and service delivery for Universal Destinations & Experiences Hollywood.

Experienced ServiceNow Technical Architect needed to design and lead enterprise ServiceNow implementations (ITSM, ITOM, CMDB, Service Portal, SecOps, GRC, HRSD) for a long-term onsite engagement in Erie, PA.

Experienced Windows-focused systems support analyst needed to provide expert technical support, network administration, and security oversight for Oregon Housing and Community Services in Salem, OR.

Long View seeks a hands-on Deskside Consultant Team Lead to provide advanced onsite deskside support and light team coordination at a Denver client site.

Lead and scale a service-first Infrastructure and Service Delivery team supporting multi-campus growth for a mission-driven nursing college, working primarily remotely with regular travel to campuses.

Deutsche Bank is hiring an Associate Capacity & Event Management Governance Analyst in Jacksonville to manage control frameworks, compliance and reporting for IT capacity, availability and event management.

Cognizant seeks an MSP Support Specialist with ServiceNow expertise to manage high-severity incidents, license management, vendor escalations, and post-incident reviews in a remote role.

Rankings.io is hiring an IT Director to lead internal IT operations, security, and technology strategy for a fully remote team.

Experienced ServiceNow delivery leader needed to manage multiple large client engagements, drive successful implementations, and serve as the primary client escalation and contact for a US-remote role.

Lead production support and risk management for RBC's US regional trading, client, and digital platforms, driving uptime, automation and strong stakeholder communication.

Lead and oversee Service Desk operations for DoD OIG, delivering desktop and application support across NIPRNet, SIPRNet and JWICS while maintaining security and operational excellence.