Itil Jobs

Resultant seeks a Client Success Manager to serve as the primary client advocate for SMB and mid-market accounts, guiding technology roadmaps and ensuring high-quality IT service delivery.

Lead a 24x7 Threat Detection & Response organization at Optiv, driving operational excellence, incident response, and team development in a fully remote, national role.

Shell seeks a Trader Support Analyst to deliver on‑floor, real-time IT support for traders and front-office systems at its Houston One Thousand Main location.

Experienced Business Analyst needed to support large DoD IT programs, lead requirements and service management activities, and align ServiceNow-based ITSM solutions to customer needs.

Lead a remote U.S.-based ServiceNow development team specializing in Customer Service Management to deliver scalable solutions, mentor engineers, and manage end-to-end implementation and releases.

Northeastern University is hiring an experienced Workday Systems Analyst to manage data models, configure business processes, and support continuous operation of critical AI platforms.

WGU is hiring a CMDB Administrator I to maintain and improve the ServiceNow CMDB, drive data integrity, and support ITSM and change management across cloud and on-prem environments.

RICEFW is hiring a Mobile Specialist I to design and implement enterprise mobile solutions and guide technical teams through the full SDLC.

Keller Executive Search is hiring a seasoned Information Technology Manager to define IT strategy, build a high-performing team, and drive operational excellence across the firm in New Orleans.

Provide clear, accurate technical documentation and ServiceNow knowledge articles to support a multi-tier IT infrastructure program serving federal staff and contractors.

A government-focused enterprise needs a senior ITSM/CMDB Engineer to design and operationalize a ServiceNow CMDB, migrate legacy Atrium data, and establish governance and integrations.

Lead cross-functional IT and infrastructure projects for a regulated, mission-critical organization as a Technical Project Manager/Analyst working with distributed teams across the United States.

Seasoned technical leader needed to manage and guide Tier 1–3 IT infrastructure operations and act as deputy project manager for a large-scale government IT support program.

Experienced Technical Manager wanted to lead Tier 1–3 IT infrastructure operations and technical teams for a government-facing program in Alexandria, VA.

RRD seeks an IT Support Engineer in Phoenix to provide hands-on desktop and endpoint support across Windows and Mac environments while ensuring excellent customer service and timely incident resolution.

Experienced Network Operations Lead needed to oversee enterprise network operations, lead a technical team, and ensure reliable, secure network services for government and commercial clients in Alexandria, VA.

Nelnet seeks an experienced IT Business Analyst to improve and enforce IT process adherence through audits, training, and Jira/Confluence administration in a hybrid work environment.

Principal Technical Consultant specializing in ServiceNow Sales and Order Management (SOM) to lead technical design and delivery for remote US-based engagements.

Lead the transformation from Remedy Atrium to ServiceNow by designing, implementing, and operationalizing an enterprise-grade CMDB and governance model in a hybrid environment.

Palo Alto Networks is hiring a Manager of Technical Customer Support in Plano to lead a cloud-focused support team that resolves complex technical issues, runs post-incident reviews, and drives proactive, customer-focused improvements.

A remote-first enterprise is seeking an experienced Infrastructure Systems Engineer to maintain and improve servers, virtualization, cloud services, automation, and security across their IT environment.

Lead architecture and delivery of secure, resilient enterprise IT solutions supporting USINDOPACOM from Joint Base Pearl Harbor-Hickam to enable mission-critical command-and-control across the Pacific.

Trove Brands is hiring an IT Specialist to deliver fast, professional end-user support and manage Mac-centric workstations and IT tasks at their Lehi HQ.

OneOncology is hiring a Tech Analyst I to provide frontline IT service desk support, troubleshoot end-user issues, and help drive service delivery improvements for clinical and corporate users in Nashville.

Carnegie Mellon University is hiring a Disaster Recovery Specialist to develop and exercise DR plans, support incident response, and coordinate recovery across campus IT systems.

Resultant is hiring a hybrid Client Success Manager in Indianapolis to manage mid-market and enterprise clients, drive IT roadmaps, ensure quality delivery, and expand client relationships.

Keller Executive Search is hiring a strategic Head of Information Technology to lead IT strategy, teams, and operations from its San Jose office.

Senior Systems Engineer to support and automate enterprise Linux and virtualization infrastructure for a global payments technology organization.

Lead Agile IT’s managed security and customer success programs to deliver Microsoft-focused cybersecurity, compliance (CMMC Level 2) and licensing services for government and security-conscious clients.

Experienced ServiceNow engineer needed to lead HAM Pro/ITAM development and integrations for a fast-growing digital product engineering company operating from New York.

Lead and supervise the technology support team at Los Angeles Trade-Technical College, managing installations, troubleshooting, smart classroom systems, and user-facing IT services across the district.

WorldStrides is hiring a Service Desk Analyst II to deliver phone and deskside technical support, troubleshoot hardware/software, manage Office 365 tasks, and escalate complex issues while participating in an on-call rotation.

Wynn Resorts is hiring an onsite NOC Technician to monitor systems and networks, manage tickets and escalations, and support operations across 24x7 shifts to maintain service availability and performance.

Senior IT Associate at Harvard Medical School providing advanced end-user, AV, and account support in a hybrid role with leadership and process-improvement responsibilities.

A field-focused IT technical lead is needed to mentor technicians, resolve escalated issues, conduct retail technology audits, and lead cross-functional IT projects across the United States.

Experienced full-stack Software Engineer needed to build and support scalable C#/.NET applications on Azure for a US-based organization operating in an Agile environment.

Lead technical operations and a team supporting nationwide NOC/WNOC services to maintain mission-critical network performance and availability for a federal agency.

Woodward is hiring an IT Client Services Manager in Niles, IL to lead the client services team, drive operational excellence, and deliver strategic IT initiatives supporting the business.

Point72 is hiring an End User Delivery and Implementation Lead to drive end-to-end delivery and adoption of end user technology solutions across the firm’s New York and Stamford offices.

Support Prime's Managed Services operations as an Associate Service Delivery, assisting the SDM to coordinate tasks, monitor KPIs, and maintain client satisfaction across multiple accounts.

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Mission Driven

Customer-Centric

Social Impact Driven

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Maternity Leave

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Family Coverage (Insurance)

Medical Insurance

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Life insurance

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Health Savings Account (HSA)

Flexible Spending Account (FSA)

Braze is hiring an IT Service Desk Director to lead and scale a global hybrid service desk, driving service excellence, automation, and people development.

Lead a cross-functional IT team to manage Faculty Information Systems and research administration programs, aligning services with campus priorities and driving operational excellence.

Provide level-2 desktop and field support for the City of Fort Worth, resolving hardware, software and mobile device issues while participating in a 24/7 on-call rotation.