Technology Disaster Recovery Specialist - Disaster Recovery and Business Continuity Services

Carnegie Mellon University's Disaster Recovery and Business Continuity Services department is seeking a Disaster Recovery Specialist to join their team. This is an exciting opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to the department by helping to ensure the resilience of CMU’s critical IT infrastructure through expert disaster recovery planning and execution. You will report directly to the Sr. Director for Disaster Recovery and Business Continuity.

Core responsibilities include:

• Disaster Recovery (DR) plans development. Develop, document, and maintain DR Plans with Computing Services and other CMU Technology departments for infrastructure, systems, data, security, and third-party systems.

• Exercises. Plan, facilitate, and document DR exercises (tabletop and functional) to validate and verify the recovery capabilities of plans. Following exercises, document After Action Reports to identify and close gaps or implement process improvements.

• Training and support. Provide training, support, and awareness to plan owners, administrators, and users.

• Monitoring changes in the IT environment to ensure DR plans remain current and effective.

• Incident response. Assist incident response efforts during actual disaster recovery events, including technical coordination and escalation.

• Technology prioritization and recovery orchestration. Assist in defining recovery priorities and sequence of recovery of infrastructure and systems based on business requirements.

• Other duties as assigned.

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Technical Skills: Analytical, problem-solving, project management.

• Communication & Collaboration: Interpersonal, relationship-building, cross-functional teamwork.

• Work Ethic: Self-motivated, goal-driven, time management.

Qualifications:

Required:

• 3 to 5 years of experience developing, maintaining, and exercising DR Plans for systems, data, infrastructure, security, cloud, and hybrid solutions or equivalent technical experience.

• Bachelor's degree in Computer Science, Engineering, Information Systems, related area required or equivalent relevant work experience.

You may be required to be on-call and work irregular or extended work hours, including, but not limited to, overtime, emergency hours, nights, and weekends.

Desired:

• Knowledge of and proficiency in the use of business continuity software is strongly preferred.

• Experience with virtualization (VMware, Hyper-V), cloud recovery solutions, backup tools (e.g., Veeam, Commvault), or scripting (e.g., PowerShell, Python)

• Technical certifications such as AWS, ITIL, CDRE, VCP-DCV, etc.

• Experience in Disaster Recovery management software such as FUSION, Archer, Risk Connect, Service Now, etc.,

A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful completion of a pre-employment background check

Additional Information:

• Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity. Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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