Temp to Perm Receptionist

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.

Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. 

As  receptionist you will be a vital member of the Facilities Team, responsible for managing the front desk operations and ensuring a welcoming and efficient environment for visitors and employees. You will work in close collaboration with Executive Assistants and the People Team to provide administrative support and enhance overall office functionality.  You will enjoy being at the heart of the office, engaging with a variety of people and handling diverse tasks daily. 

• Front desk management
• Process incoming/outgoing mail
• Facilities team administrative support
• Monitor and manage meeting room calendars
• Assist with coordination of all onsite meetings and events
• Provide backup support to Executive Assistants during peak times or absences
• Coordinate weekly lunch delivery for all onsite Ro’ers
• Support special projects for People Team
• Serve as the first point of contact for employees and visitors, ensuring a warm, professional, and empathetic experience
• Demonstrate emotional intelligence in interactions by reading social cues, adapting communication style, and promoting a positive and professional atmosphere
• Collaborate cross-functionally with internal teams and external partners, maintaining discretion and professionalism
• Exhibit adaptability, flexibility, and exceptional customer service in supporting both employees and visitors

• Prior experience in a receptionist or administrative role
• Technical proficiency in G Suite, Microsoft, Envoy & Kisi
• Strong  communication skills
• Excellent organizational and multitasking abilities.
• High level of professionalism
• Attention to detail
• Team collaboration
• Problem solving skills

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing + Learning & Growth reimbursements
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

The target base salary for this position ranges from $23/hr - $26/hr in addition to a competitive equity and benefits package (as applicable). When determining compensation, we carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

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