Field Client Manager - State & Local Government

Do you enjoy having a consultative approach towards sales and driving revenue?

Do you enjoy collaborating with teams to deliver on common goals?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

The Client Manager is responsible for retaining business revenue through the sale of LexisNexis specialty products, services, and content within assigned accounts or territory. This role focuses on State and Local Government Agencies.

Responsibilities:

• Achieve or exceed monthly and annual sales goals

• Develop strategic sales plans to grow business within assigned accounts or territory

• Identify and qualify opportunities, develop a pipeline of viable opportunities, and manage the pipeline with the account team

• Provide accurate forecasts, customer insights, competitive and market intelligence to management and the account team

• Demonstrate an in-depth understanding of LexisNexis products, content, and solutions, including articulating competitive differences and value propositions

• Communicate effectively with executives or other high-level officials within a customer's organization

• Collaborate with other LexisNexis sales team members to secure new business and provide input on marketing plans and programs

• Build and maintain effective long-term relationships with key senior-level decision-makers and influencers within assigned customer accounts

Requirements:

• 3+ years of sales experience in maintaining and upselling accounts

• Bachelor's degree or equivalent experience; law degree or legal education is preferred

• Proven client retention and upsell experience, preferably in a business-to-business or State and Local Government environment

• Self-driven, motivated, and results-oriented with a focus on retention and upsell.

• Solid relationship-building skills with customers and internal team

• Excellent verbal and written communication skills, including the ability to present to an executive-level audience

• Understanding and use of strategic selling techniques and CRM systems

• Ability to travel up to 50% of the time

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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