Employee Relations Manager

The employee relations manager is responsible for leading and managing a range of activities related to employee relations, compliance and workforce policies within People & Culture (P&C). Responsibilities include ensuring adherence to employment regulations, providing advice and counsel to management across the organization regarding personnel practices and policies. Acting as a liaison between business leaders and Legal to recommend disciplinary actions to leaders in promptly taking action with identifying and addressing performance issues through progressive counseling. In addition, develops and cultivates healthy working relationships between the Bank and its employees through relationship management, as well as policy development, interpretation, and administration, including Equal Employment Opportunity-related matters. 

Key Activities: 

• Consistently demonstrates leadership competencies across responsibilities and builds leadership competency in direct team and others in the organization. 

• Develops relationships and trust across the business, stakeholders, and customers through effective leadership, as well as support of people strategy and practices. 

• Provides strategic input for the establishment and execution of department goals and objectives to support the achievement of the Bank’s strategic plan. Engages in behaviors and actions to ensure all department responsibilities including goals and objectives, targets, and performance metrics are met. 

• Works collaboratively with P&C Management Team to celebrate successes and reinforces a culture and work environment of inclusion, professional growth, service, and business driven innovation. 

• Applies in depth and broad knowledge, experience and organizational perspective to resolve the complex issues at the Bank or System level. This includes determining the impact and recognizing  when cultural shifts are necessary to achieve higher standards of performance and making appropriate recommendations. 

Qualifications: 

• Effective customer service and interpersonal skills, including the ability to work effectively in a team environment; motivate and work through others to accomplish tasks; and deal honestly and directly with others. 

• Bachelor’s degree from an accredited college or university, preferably in human resource management, legal studies or a related field or equivalent combination of education and experience 

• Typically requires at least three or more years of related professional work experience, which include either relevant Bank leadership experience, or equivalent relevant leadership experience in another organization. 

• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred. 

• Broad knowledge of applicable state and federal employment and labor laws and compliance requirements, as well as Human Resources, ethical practices, and consultation techniques. 

• Demonstrated business acumen, relationship management, cultural awareness and leadership skills. 

• Accomplished problem solving and critical evaluation skills, strong strategic vision and communication. 

• Knowledge of budget, accounting principles and systems. 

Additional Information:

Location:  On-site in Kansas City, MO; up to 5 days/month working remotely.

Pay Range: The starting pay range for this position is $91,500 to $163,500 for the job level(s) required for this position. Final offers are determined by factors including the candidate’s qualifications, internal alignment considerations, district assignment, and geographic location.

Sponsorship: The Federal Reserve Bank of Kansas City will not sponsor a new applicant for employment authorization for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

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