Revenue Operations
About Profound
Profound is an NYC-based AI startup helping brands measure and improve their visibility in AI platforms such as ChatGPT. We partner with some of the biggest brands and marketing agencies, including companies like MongoDB, Indeed, Mercury, DocuSign, Zapier, Ramp, Rho, Golin, Workable, Mejuri, Eight Sleep, G2, US Bank, Chime, and Clay.
We recently raised a $20 million Series A led by Kleiner Perkins with participation from NVIDIA, Khosla Ventures, Saga Ventures, South Park Commons, and SV Angel, as well as angel investors including Guillermo Rauch (Vercel) and Andrew Karam (Applovin).
Learn more at tryprofound.com.
Profound is on a mission to help companies understand and control their AI presence. As our first Revenue Operations hire, you’ll build the systems, data, and workflows that give us real‑time pipeline truth and let the team sell smarter, faster.
What You’ll Do
CRM hygiene & system building: Stand up/streamline our CRM for clean, always‑current pipeline visibility across stages and channels.
Metrics & projections: Define stage gates, conversion formulas, and channel‑level close rates; own revenue forecasting and board-ready reporting.
Data-powered selling: Enrich leads, route intelligently, and surface context so every AE starts with a personalized brief.
Automation & workflows: Design and ship automations that remove friction in pre‑sales, handoffs, and post‑demo follow-ups.
Partner with GTM leadership to test/iterate playbooks, territories, and comp levers as we scale.
Who You Are
A builder-operator: you’ve taken a messy CRM/GTM stack from 0→1 (or 1→n) and care about both architecture and adoption.
Fluent in HubSpot/Salesforce (or similar), with the quantitative rigor to define metrics, model funnels/forecasts, and pressure-test assumptions without needing an analyst.
Automation-minded—comfortable using native tools, scripts, or no-code platforms to kill repetitive work.
Communicative and persuasive: you can get reps to change behavior because the system actually makes their lives easier.
This is an on-site role in our Union Square office—designed for builders who thrive on speed, iteration, and impact.
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