Learning & Development Coordinator

POSITION SUMMARY

As a Learning & Development Coordinator at ProCaps, you will play a crucial role in ensuring the smooth operation and success of our L&D Department. Your meticulous coordination and administrative skills will be pivotal in overseeing various tasks essential for implementing training programs and initiatives seamlessly. Your responsibilities will include managing day-to-day operations, scheduling sessions, maintaining detailed training records, coordinating, logistics, and providing valuable administrative support to the team.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Organize and maintain training projects within Monday.com
• Support logistical aspects of training sessions, including room scheduling, equipment setup, and material preparation
• Maintain training records, keep accurate records of training activities, evaluations, and feedback
• Work closely with the training team to prioritize training needs and assist with developing training strategies
• Assist in the development of training curriculum and materials tailored to different departments and teams.
• Actively contribute to the corporation's quality initiatives, promoting and implementing strategies that enhance team and individual performance
• Assist with planning, preparation, and facilitation of new hire training
• Contribute to the design and implementation of comprehensive training programs for new hires and existing staff
• Perform other related duties as assigned, supporting the broader goals of the Customer Care Center and the organization

WORK ENVIRONMENT 

• Duties are performed primarily in a smoke-free office and manufacturing environment 

MINIMUM JOB QUALIFICATIONS

• Bachelor's degree in communications, Business Administration or other related field or a combination of experience and education
• Previous experience in Project Management. Project Management certification a strong plus
• Proven experience in administrative roles, preferably in a training or learning and development environment
• Excellent organizational skills with keen attention to detail
• General knowledge of supplement industry and FDA requirements relating to customer interaction
• Strong oral, written and interpersonal skills and strong customer service skills
• Ability to interpret policies and procedures and communicate effectively
• Ability to make decisions and exercise good judgment in a complex and rapidly changing environment
• Excellent planning and time management skills to handle multiple training projects simultaneously
• Ability to exercise discretion on sensitive issues and confidential matters
• Proficiency in MS Office, SharePoint, Excel, and Learning Management Systems (LMS)

PHYSICAL REQUIREMENTS 

• Frequent sitting
• Able to lift up to 25 lbs.

ProCaps provides :

• A competitive salary!
• Top-Tier Medical, Dental & Vision Coverage - $0 when you qualify for the Wellness Program!
• Paid Time Off, Eight (8) Company Holidays
• 401(k) with Company Match – up to 4.5%
• 100% Company Life Coverage
• 100% Short Term Disability Coverage
• Gym Membership Reimbursement
• Vitamin Allowance + Discounts
• Company-Funded Health Savings Account ($1,600/year)
• Cash Reward Employee Referral Program
• Pet Insurance
• Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders!