Supervisor - Clerical Operations - NEUROLOGY EAST

Overview

 

Presbyterian is seeking a Supervisor - Clerical Operations - NEUROLOGY EAST!

Presbyterian is hiring a Supervisor - Clerical Operations - NEUROLOGY EAST to schedules, assigns and supervises the work of the clerical PMG staff. Acts as a resource person to other supervisors in the department.

We're determined to take care of those working in healthcare.

Presbyterian is dedicated to improving people's lives - the lives of our patients and the lives of our coworkers. We're a locally owned and operated, which encourages supportive leadership that empowers employees. And we provide the opportunity to grow from entry-level to the most senior positions.

Why Join Us

• Full Time - Exempt: Yes
• Job is based at PMG - Cedar Multispecialty
• Work hours: Weekday Schedule Monday-Friday
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Qualifications

• Minimum of three to five years progressive experience in a relevant work environment. Supervisor experience is preferred.Education: High School Diploma or GED

 

 

Responsibilities

• Ensures accuracy of registration to ensure accurate Medical Records generation. Ensures predicable high quality front office patient experience in assigned clinics. Ensures excellence in customer service approach by all clerical staff. Ensures adequate staffing at assigned clinics. Interviews and hires clerical staff support in assigned clinic locations. Prepares work schedules, assigns personnel, evaluates work performance and imitates/makes recommendations for personnel actions.
• Functions as liaison between physicians and clerical staff.
• Ensures registration accuracy at 95% or greater. Follows financial guidelines for maintaining optimal budgetary compliance
• Participates in the planning processes and formatting budget preparation and ongoing monitoring as part of the team.
• Participate in personal and team development of clerical employees. Works with Mgr Clerical, Ops and Patient Financial
• Services to care denials. Ensures standard work process for all front office staff. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Adheres to JCAHO and ACR guidelines. Accountable for daily business processes and communication. Responsible for data gathering for operational analysis of site. Oversees compliance with policies and regulatory requirements. Coordinates CQI initiatives. Work with Clinic Manager to oversee daily activities of the clerical staff to optimize productivity and census manages with appropriate.

Benefits

We offer more than the standard benefits!

Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!

Learn more about our employee benefits:

https://www.phs.org/careers/why-work-with-us/benefits

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.

Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.

About Presbyterian Healthcare Services

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

About Our Regional Delivery System

Presbyterian's Regional Delivery System is a network of six hospitals and medical centers throughout rural New Mexico including locations in Clovis, Espanola, Ruidoso, Santa Fe, Socorro and Tucumcari. Our regional facilities are home to more than 1,600 clinical and non-clinical employees who help make Presbyterian the state's largest private employer with nearly 14,000 statewide employees. With a variety of services ranging from general surgery to pediatrics to heart and cancer care, our regional employees are proud to provide close-to-home care for their communities.

We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

About New Mexico

New Mexico continues to grow steadily in population and features a low cost-of living.

Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.

New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to

USD $35.29/Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.