Director, Experience & Belonging Operations & Executive Support

ROLE TITLE:  Director, Experience & Belonging Operations & Executive Support

POSITION REPORTS TO: Senior Managing Director, Experience and Belonging (Seth Cohen)

APPLICATION DEADLINE: August 13, 2025 at 11:59PM EST

LOCATION: <Flexible>

WHAT YOU’LL DO

The Director, Experience & Belonging Operations & Executive Support is responsible for three essential team functions: providing executive-level support to the Chief of Experience and Belonging, managing team operations for the Office of Experience and Belonging, and supporting the implementation of team projects for the Office of Experience and Belonging (OEB).

WHAT YOU’LL BE RESPONSIBLE FOR

• TEAM OPERATIONS (35%): Manage and support operations and logistics for various team operations, including communications, virtual gatherings, and in-person gatherings. (40%)
• EXECUTIVE SUPPORT (35%): Provide executive-level logistical and administrative support through calendaring, coordinating critical communication and meetings, execution of special projects, and tracking and submitting expenses and activities for the Chief of Experience and Belonging and leadership team (if needed).     
• TEAM PROJECT IMPLEMENTATION (25%): Support operations and logistics for various team projects and engagements, including: communications, project management, data insights, and reporting, facilitating virtual gatherings, and in-person gatherings as needed.
• Other duties as assigned (i.e., Selection interviews) (5%)

A WEEK IN THE LIFE

You will meet with the Chief of Experience and Belonging to review priorities for the week, month, and quarter and discuss upcoming meetings, including work that needs to be accomplished toward team and org-wide priorities. You will have a pulse on upcoming team meetings and all staff engagements, and help support the planning or implementation by getting meetings on the calendar, preparing the agenda, and/or preparing the deck for the meeting. You will also meet and coordinate with various team members to create belonging-centered communications and support staff engagement experiences and related projects.

WHO YOU ARE

You demonstrate extraordinary executive-level support and have a clear, efficient, and adaptable organizational system. You pay close attention to details and notice the small details that will help others be able to maximize their time and increase the efficacy of experiences, whether it is putting a description to a meeting or ensuring the right people are invited. You are an impact player, are dependable and consistent, and follow through on all of your responsibilities. Given the wide variety of our team’s projects, you also bring both creativity and operations expertise to many different aspects of your work. You balance attention to technical detail with an adaptive approach to anticipating and solving problems. You embrace a learning orientation that fosters curiosity, self-reflection and examination, and listen deeply. You center excellence and opportunity for all children in your work.

YOUR EXPERIENCE

Your areas of knowledge and expertise that matter most for this role (minimum qualifications):

• At least 2 years of demonstrated executive-level support (calendaring, meeting notes, expense, reimbursements, small projects, etc.)
• Strong operational systems and tools to manage time and maximize communication flow across the team and through staff communications
• The ability to deliver messages through appropriate communication channels
• Seamlessly managing operations and logistics for staff events and engagements (i.e., deck prep, setting agendas, setting culture, etc.)
• Strong project management skills
• Strong knowledge of experience and belonging best practices for self and others
• Working together with a team to meet and exceed measurable goals

BONUS (Preferred qualifications)

• You have worked in an education or non-profit setting
• A strong motivation to constantly improve and learn from past experiences
• A keen ability to build strong relationships with others in challenging situations
• Strong evidence for making timely decisions and demonstrating good judgment

YOUR FUTURE TEAM

OEB enables Teach For America’s efforts to achieve the vision, mission, and 2030 goal by focusing on people, community, and opportunity for all. As a capability center, OEB integrates practice and accountability to students and communities to co-create the organizational conditions for all constituents to have lived experiences of belonging, and to operate in ways that contribute to others having lived experiences of belonging.

YOUR COMPENSATION

The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 3 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role. The expected salary ranges for this role are set forth below. These ranges may be modified in the future.

• Tier A: $67,500 - $101,100
• Tier B: $73,600 -  $110,200
• Tier C: $79,700 - $119,300

You can view which tier applies to where you plan to work here. If your location is not listed, please click here for additional total rewards information.