Sales Manager, Events

Live Your Passion.  Add Your Magic.             

SUMMARY 

The Catering and Event Sales Manager will be responsible for soliciting new event accounts, including entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals.  They will coordinate and oversee client functions to ensure the experience has exceeded the client’s expectations. The role will monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special concessions.  They will be responsible for effectively communicating with all hotel departments to successfully execute the group’s needs while maintaining an outstanding client relationship.

ESSENTIAL FUNCTIONS 

Major areas of responsibility/ management include, but are not limited to: 

• Handle inquiry calls, proposals, negotiations and contracts according to departmental procedures for wedding leads.
• Schedule site visits and provide assistance to any walk-in clients insuring each guest leaves with a positive impression. 
• Selling event and private dining space using departmental policy and procedures. 
• Ensure event details are accurate and entered into the sales and catering system 
• Generate and close wedding and social event contracts including catering, event space and accommodations.  
• Ability to creatively resolve guests concerns or challenges using business acumen skills and discretion. 
• Interact with services, banquet and culinary teams to ensure smooth flow to the client.         
• Responsible for achieving sales goals, utilize creative methods to close business.
• Serve as Manager on Duty on regular basis.
• Provide quarterly production data to Director of Sales and Marketing
• Attend weekly staff meetings and provide update on business.
• Work closely with reservations team to support proper management of room blocks.
• To maintain continuity, continue to follow up with clients once turned definite and passed on to service and operations teams.

 QUALIFICATIONS  

• Previous event sales experience strongly preferred 
• Luxury hotel experience strongly preferred
• 3-5 years Hospitality Sales experience  
• Bachelor’s Degree
• Familiarity with food and beverage basics, menu planning and private/group event coordination 
• Ability to effectively communicate with guests, management and co-workers 
• Knowledge of current wedding trends 
• Computer proficiency and ability to work with Delphi, Excel and Microsoft Office programs    

PHYSICAL REQUIREMENTS 

Most work tasks are performed indoors.  Temperature is moderate and controlled by hotel environmental systems.  Must be able to sit at a desk for up to 6 hours per day.  Walking and standing are required the rest of the working day.  This may include traveling to and from meetings.  Length of time of these tasks may vary from day to day and task to task.  Must be able to lift up to 15 lbs. occasionally.  Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.  Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.  Vision occurs continuously with the most common visual functions being those of near vision and depth perception.  Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

The pay scale for Catering and Event Sales Manager is $66,000.00 to $75,000.00. The pay scale is the base salary range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position.

We offer an excellent benefits package for this role, which includes: Medical, Dental, and Vision insurance, 401[k] retirement plan with company matching, Health Savings Account and Flexible Spending Account options, DTO (Discretionary Time Off), Short- and Long-Term Disability Insurance, and hotel discounts.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.