Business Account Executive

We are excited to add this position to our growing team! LiveOak Fiber employees enjoy 100% company-paid medical, dental, vision benefits, as well as bonus potential. At LiveOak Fiber, you will be part of a team that values your ideas, contributions, and career growth. Our offices are located just minutes from the beautiful Emerald Coast of Florida and the gorgeous Golden Isles of Georgia. The following is an overview of the role and what we are looking for in a successful candidate.

Position Overview & Purpose

The Account Executive will focus on strategically selling small and medium (SMB) and enterprise businesses in our markets, generating new leads and nurturing existing relationships.  

Essential Duties & Responsibilities

·         Actively sells our services to SMB and enterprise businesses.

·         Ensures the continuous support and satisfaction of our valued customers, attending to their requirements and providing top-notch service to maintain and strengthen existing customer relationships.

·         Expands customer base by both nurturing and expanding current accounts while also acquiring and nurturing new ones, contributing to our company's growth.

·         Communicates regularly with current and potential customers over the phone or email to discover their needs, answer questions, respond to emails, and find solutions to issues.

·         Ensures products and services meet customer expectations.

·         Keeps customer profiles up-to-date, enabling the company to effectively monitor account developments.

·         Collects essential data and provides comprehensive reports to our management team.

·         Actively engages in industry networking and conducts competitive analysis to stay ahead in the market.

·         Develops tailored presentations of our company's offerings, both in-person and through web-based platforms. This includes product explanation, proposal writing, and successful sales closure.

·         Assists in the training of sales representatives.

·         Utilizes negotiation and influencing abilities by putting solutions in place for customers.

·         Generates qualified leads through business-to-business connections.

·         Adjusts approach and process as needed, as the company evolves.

·         Other duties as assigned.

Knowledge, Skills & Abilities

·         Excellent written and verbal communication skills.

·         Exceptional relationship-building skills.

·         Possesses effective sales techniques.

·         Ability to appropriately prioritize and manage multiple requests at once.

·         Organized, detailed, reliable approach to duties and communication.

·         Flexible – willing and able to adapt to changing needs and priorities.

·         Willing to do what it takes to get the job done.

Basic Qualifications & Competencies

·         Bachelor degree in Business or related field.

·         2-4 years in Sales.

·         Basic understanding of the telecommunications industry.

·         Must be able to provide proof of eligibility to work in the U.S.

Preferred Qualifications & Competencies

·         Demonstrates a deep understanding of the telecommunications industry, including market trends, customer needs, and competitors.

·         Prior experience in telecommunications.

·         Prior experience in a startup.

Physical Demands & Working Environment

Sitting- up to 40%

Walking- up to 65%

Standing- up to 40%

Reaching- up to 10%

Lifting and/or bending- up to 10%

Work environment- indoors and outdoors

Able to lift 45 pounds

Travel: 50%

STATEMENT

The qualification requirements, physical demands, and work environment characteristics described in this job description are representative of those that must be met by an employee to perform the essential duties and responsibilities of this job successfully. 

This job description in no way states or implies that the essential duties described are the only responsibilities involved in the position.  The employee is required to follow any other instruction and to perform any other duties by any person authorized to give instructions or assignments.

This job description in no way states or implies a contract of employment. LiveOak Fiber reserves the right to modify this job description at their discretion at any time and will notify the employee of the change.

Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties and responsibilities.

We are an Equal Opportunity Employer. At LiveOak Fiber, we are committed to creating a diverse environment and are proud to promote inclusiveness in everything we do. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. LiveOak Fiber is also committed to compliance with the Americans with Disabilities Act (ADA).  

Our workplace is committed to promoting a safe and healthy environment for all employees. Therefore, we maintain a drug-free workplace policy to ensure the well-being and productivity of our team.