Unemployment Operations & Verifications Coordinator - job 1 of 2
Skills
- Proficiency with Adobe Acrobat (redacting, editing, resizing, organizing, optimizing).
- Comfortable using multiple systems and quickly learning new software.
- Strong organizational and multitasking capabilities.
- Excellent verbal and written communication skills.
- High attention to detail and strong accuracy.
- Prior mailroom or high-volume mail handling experience.
Responsibilities
- Process child support, mortgage, wage audit, earnings and benefit verifications and other state department requests accurately and timely.
- Manage heavy mail volumes: collect, scan, sort, file and ensure mail is uploaded and assigned to the correct workflows.
- Collaborate with Senior Coordinator and cross-functional teams (Customer Success, Mailroom, Business Ops, Onboarding, Payment Tax) to support claims and registration teams.
- Retrieve, organize, verify, and take action on documents from multiple state portals.
- Coordinate outgoing and incoming mail to state agencies and other responsible parties.
- Support pre-hearing requirements: submit documents, schedule witness prep, and complete hearing registrations.
- Process unemployment claim-related documents through SIDES and other required formats.
- Audit, verify, and protest unemployment benefit charge statements.
- Triage documents and cases for efficient assignment and follow-up.
- Communicate document status and requirements to internal stakeholders.
- Perform other related duties as assigned.
Education
- High school diploma or equivalent required.
- College coursework or associate/bachelor's degree preferred but not required.
Benefits
- Comprehensive health benefits (medical, dental, vision)
- Wellness programs and resources
- Company retreats and team events
- Paid time off and holidays
- 401(k) or retirement plan options
- Hybrid work arrangement and flexible policies
- Learning and development resources
- Inclusive DEIB programs and reasonable accommodation support
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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We started Justworks to free entrepreneurs to focus on what matters: growing their business and creating a better place to work.
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