Success Platform Jobs

ServiceNow is hiring a Customer Success Manager to lead adoption, drive business outcomes, and manage the Customer Impact Plan for retail and hospitality customers.

ServiceNow is hiring a Staff Product Manager to define strategy and lead execution for next-generation Customer Success tooling that improves scale and outcomes across the organization.

Lead the strategy and operations of a global digital community to drive onboarding, adoption, and customer retention for a high-growth SaaS/B2B organization.

Lead the design and scaling of BetterUp’s deployment organization to deliver repeatable, measurable enterprise launches that translate platform capability into partner outcomes.

Lead Edmentum’s national enterprise customer success organization to drive retention, growth, and strategic partnerships with top-tier K–12 and state education customers.

A Series A SaaS company seeks an Account Manager to own a portfolio of ~80 investor customers in New York, driving adoption, renewals, and expansion while informing product direction.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Rapid Growth

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Holidays

Paid Time-Off

Samsara seeks an experienced Senior Community Manager to architect and launch a scalable B2B customer community that drives engagement, advocacy, and measurable business impact.

Pluralsight is hiring a Customer Success Manager (Public Sector) to drive customer engagement, retention, and outcomes across government and public-sector accounts while partnering with sales and product teams.

Lead strategic community programming for LinkedIn's Sales Community to improve customer adoption and engagement through cross-functional partnerships and data-driven initiatives.

Customer-Centric

Mission Driven

Collaboration over Competition

Growth & Learning

Lead and coach a technical Developer Success team to deliver scalable post-sales playbooks and measurable customer outcomes for Vercel’s developer platform.

Senior sales leader sought to manage and grow 15–25 strategic K–12 district accounts across the Western U.S., driving platform adoption and multi-product expansion for HMH.

Lead and scale Deck’s client success engine, building playbooks, tiering, and a high-performing team to convert adoption into predictable growth.

HMH is hiring a Strategic Accounts Director to lead multi-year, full-portfolio district partnerships across the Central Region and drive growth of K–12 instructional and platform solutions.

Element451 is seeking a strategic, customer-focused Client Onboarding Specialist to lead SaaS implementations for colleges and universities on its AI-driven enrollment platform.

Act as the strategic advisor for higher-education partners, driving adoption, optimization, and retention through expert onboarding, SLA-driven support, and AI-powered recommendations.

Senior sales leader needed to own and expand strategic K–12 district partnerships for HMH’s integrated curriculum and Ed platform solutions.