Service Documentation Jobs

MOCS seeks an organized Service Desk Operations Analyst to deliver timely vendor and stakeholder support, document interactions, and help improve procurement service delivery using ticketing systems and clear written communication.

Blackbird Labs is hiring a contract SOP specialist to build clear, actionable support procedures, escalation frameworks, decision trees, and templates to standardize support across restaurant partners and BPO teams.

Support a remote-first digital health startup as the primary client contact, shaping and scaling client-facing processes to deliver neurodivergent-affirming mental health care.

Banner Bank is hiring a detail-focused Commercial Loan Specialist to support commercial lending operations, coordinate loan closings, and maintain compliance in a hybrid role.

Northwestern Medicine is hiring a Master's-level Social Service Associate to perform psychosocial assessments, discharge planning, and resource linkage for patients in the Huntley ER night shift.

Northwestern Medicine seeks a part-time Social Service Associate in the Huntley ER to perform psychosocial assessments, care coordination, and linkage to community resources to support patient discharge and recovery.

Emory Healthcare is hiring a Registered Nurse to coordinate daily operations, staffing, and physician relations for the Cardiovascular Operating Room procedural service line while ensuring quality, documentation, and regulatory readiness.

Lead KM efforts for Link Solutions at the Army Research Laboratory to organize documentation, improve self-service, and drive faster, more consistent IT support outcomes.

Brandywine by Monarch Communities is hiring a Move-In Coordinator to manage resident transitions, documentation, and tours at our Moorestown community while supporting community engagement and events.

Clayton Homes seeks a detail-oriented Sales Processor in Hot Springs, AR to guide customers through the home-buying process and coordinate all parties to successful closings.

Esri is hiring a Customer Service Product Readiness Team Lead to oversee release readiness, lead a specialist team, and coordinate cross-functional activities to deliver smooth product and program launches.

Upgrade is hiring an Auto Special Cases Coordinator in downtown Phoenix to manage complex, compliance-sensitive auto finance cases and guide customers through reinstatement, ownership verification, and estate-related processes.

Valerie Health is hiring an Operations Coordinator in Chattanooga to accurately process and route clinical documents that keep partner practices running smoothly and patients served on time.

Join Longbridge as a licensed Reverse Mortgage Loan Officer to work company-provided leads, originate reverse mortgages, and deliver high-touch support to senior homeowners.

CSL Plasma seeks a detail-oriented Donor Support Technician to prepare and monitor donors and apheresis equipment while ensuring accurate documentation and donor safety at its Duluth center.

Serve as a TMS Technician at Serenity Healthcare, guiding patients through treatment sessions with empathy while operating and documenting TMS therapy under paid training.

Kemin is hiring an organized, customer-focused Customer Service Representative in Des Moines to manage order entry, shipments, invoices, and customer accounts for its Animal Nutrition and Health business.

Provide timely, professional support to healthcare providers as a remote Customer Service Representative for TurningPoint supporting a federal healthcare client.

Equus Workforce Solutions is hiring an on-site Career Advisor in Milwaukee to provide case management, individualized employment planning, and supportive service coordination for WIOA participants.

Social Impact Driven

Crum & Forster’s Travel Insured International is hiring a Claims Analyst to process and adjudicate travel insurance claims with strong customer focus and attention to detail.

Expeditors seeks a detail-minded Logistics Coordinator to handle shipment documentation, book and dispatch freight, and provide exceptional customer service within their Chesapeake operations.

Act as the primary client contact at SLP, handling high-volume communications and supporting settlement and case-related follow-ups with empathy and precision.

ModivCare is hiring a Customer Advocate I in Ridgeland, MS to support transportation providers with scheduling, issue resolution, and high-quality customer service.

MUSC is hiring an Application Analyst II, Business to deliver application support, system updates and user-facing solutions across business applications in a remote South Carolina role.

Provide administrative and customer-facing support to senior loan officers handling consumer and commercial loan portfolios at First Financial's Houston office.

Support and stabilize retail operations for a fast-scaling e-bike startup by coordinating schedules, resolving escalations, and monitoring store quality on a remote, full-time schedule.

M&T Bank seeks a Loss Mitigation Liaison I to manage borrower communications and documentation through loss mitigation and foreclosure processes while maintaining regulatory and internal control compliance.

DXC Technology is hiring an Insurance Claims Processor to manage life & annuity customer requests, resolve escalations, maintain accurate account records, and deliver high-quality service at a Virginia DXC office.