Director Customer Success Jobs
Browse 41 exciting jobs hiring in Director Customer Success now. Check out companies hiring such as SteadyMD, CADDi, Palo Alto Networks in Aurora, Nashville-Davidson, Henderson.
Lead strategic, enterprise client relationships at SteadyMD as Director of Account Management to drive retention, delivery quality, and cross-functional program outcomes.
Lead and scale CADDi's US Customer Success organization to drive adoption, retention, and expansion for strategic enterprise manufacturing customers.
Lead and scale a high-performing solutions consulting organization to drive technical sales, partner enablement, and post-sale adoption across SLED accounts in the Northeast for Palo Alto Networks.
Lead Common App’s Member Services team in a U.S.-based remote role to strengthen member engagement, drive product adoption, and oversee conference and stakeholder engagement initiatives.
Lead Enterprise Customer Success at LearnUpon to drive measurable customer outcomes, revenue retention, and scalable enterprise CX across a hybrid Philadelphia-based team.
Lead strategic enterprise relationships at Outset to drive retention, expansion, and product impact while partnering closely with Sales, Product, and executive stakeholders.
Experienced client success leader needed to manage and grow a portfolio of enterprise Advent and Eze customers from SS&C’s New York hybrid office, driving adoption, renewals and expansion.
Lead partner-facing operations at a mission-driven behavioral health startup, managing oncology practice relationships, performance tracking, and implementation to scale integrated mental health services for cancer patients.
Waterford.org is hiring a Director of Partner Experience to lead professional learning and partner success, ensuring seamless onboarding, high implementation fidelity, and measurable retention and expansion outcomes across K–12 partners.
Lead Newsela's Enterprise Customer Success team to drive retention and expansion across large K-12 accounts, partnering with Sales, Product, and Finance to scale operations and revenue.
Lead ChowNow’s revenue enablement strategy and programs to align SDRs, AEs, onboarding, and success teams around faster ramp, higher win rates, and measurable expansion outcomes.
Serve as Amira Learning’s Impact Director for Florida, leading district partnerships, pod operations, and commercial outcomes to improve literacy using AI-driven solutions.
Lead the Central region's Customer Success organization at MagicSchool to increase NRR and CSAT through scalable playbooks, data-driven operations, and people leadership.
KPA seeks a strategic GTM Enablement Director to design and operationalize enablement programs that accelerate revenue performance and cross-functional alignment from first touch through renewal.
Lead and build Firsthand's Customer Success practice to deliver strategic post-sale relationships, drive expansion and renewals, and scale customer value for brands, agencies, and publishers.
LinkedIn seeks an Associate Account Director in Chicago to manage renewal-heavy accounts for Sales Solutions, driving timely contract renewals, product engagement, and pipeline growth in a hybrid work model.
Lead and scale a high-performing enterprise sales team across the Pacific Northwest for a fast-growing cloud security leader.
Lead regional strategic sales efforts for LaunchDarkly—driving multi-million-dollar deals, building executive relationships across engineering organizations, and accelerating adoption of our feature management platform.
Senior marketing leader needed to own commercial strategy, pricing and portfolio decisions for Evonik's Printing Inks business across the Americas, partnering across functions to deliver profitable regional growth.
Lead executive relationships and end-to-end program delivery for insightsoftware's largest strategic enterprise customers, driving adoption, value realization, and account growth.
Lead commercial strategy and product adoption for a life sciences engagement platform, partnering with customers and product teams to drive measurable business outcomes.
Strategic Sr. Director of Customer Success needed to lead onboarding, retention, and growth initiatives while building strong client relationships and scaling a high-performing CS team in a hybrid role.
IFS Copperleaf is hiring a Director of CX Strategic Initiatives to lead global CX operating rhythm, drive AI-first programs, and improve delivery efficiency and customer value across regions.
Lead WeTravel’s global onboarding and implementation function to accelerate activation and scale a high-performing, systems-oriented team serving multi-day travel businesses.
Lead renewal and growth efforts for mid-market accounts at LinkedIn Sales Solutions from a hybrid Chicago location, ensuring timely contract renewals and strong product engagement.
Senior Director of Customer Success needed to lead a customer-centric team, drive retention and expansion, and shape success strategy for a growth-oriented organization.
Lead technical implementations and strategic customer success for Neuron7.ai’s AI-driven Resolution Intelligence, driving enterprise integrations, adoption, and renewals.
Lead and scale strategic partner relationships and internal operations at a mission-driven remote mental healthcare company, driving outcomes through process design, data fluency, and executive-level influence.
Lead strategic expansion and long-term growth for Funnel Leasing's largest enterprise customers as Director, Enterprise Partnerships at a remote-first proptech SaaS company.
Lead and scale HighLevel’s retention engine to reduce churn, accelerate early adoption, and build a world-class retention organization across frontline, de-escalation, and onboarding functions.
Strategic customer-success leader wanted to scale onboarding, retention, and expansion programs while managing a high-performing team for a fast-growing SaaS/healthcare-focused organization.
Lead and scale Veeam’s Professional Services and TAM organization across AMER to optimize delivery, drive revenue, and strengthen partner and customer outcomes.
Lead commercial adoption and strategic account execution for Crossix Audience Segments at Veeva, partnering with sales, product, and marketing to drive revenue and customer success.
Lead Narmi’s Customer Success efforts in New York to strengthen customer relationships, drive revenue expansion, and accelerate product adoption for community banks and credit unions.
Lead and scale Halter’s U.S. sales organisation as a hands-on Sales Director, owning revenue, forecasting, and field execution while representing U.S. customer needs globally.
LinkedIn is hiring a Director of Product Technical Services to lead a distributed team that elevates product quality, manages critical escalations, and drives cross-functional initiatives to reduce friction and improve member experience.
At ServiceNow, the Client Director will lead strategic account growth and executive relationship management across large global accounts to deliver multi-million-dollar software and services outcomes.
Lead and scale Rasa’s global revenue operations to build AI-driven systems and processes that accelerate pipeline, improve forecasting, and drive retention.
Nearmap is hiring a Sr Director of Customer Success to lead US CSMs for Insurance accounts, driving retention, upsell and customer value through strategic frameworks and strong team leadership.
Lead The Princeton Review’s institutional test prep Customer Success team to drive partner satisfaction, measurable student outcomes, and renewal growth across K–12 and higher education accounts.
ServiceNow is hiring a Director of GTM Transformation to lead global go-to-market strategy and execution, leveraging AI and cross-functional programs to drive revenue growth and operational efficiency.
