Director Customer Success Jobs
Browse 48 exciting jobs hiring in Director Customer Success now. Check out companies hiring such as Commure + Athelas, Samba TV, Kiddom in Birmingham, Pittsburgh, Columbus.
Lead a strategic enterprise partnership at Commure to drive growth, measurable clinical and financial outcomes, and cross-product adoption with deep ownership and executive influence.
Lead Samba TV’s enterprise Customer Success organization—oversee a multimillion-dollar portfolio, personally manage top strategic accounts, and scale processes and teams to drive retention and expansion.
Kiddom is hiring a National Curriculum Strategist to leverage deep K–12 curriculum expertise to develop compelling product demonstrations and drive district- and state-level sales and adoption.
NoRedInk is hiring a strategic Director of Learning Experience to design and scale customer and employee education programs that drive adoption, retention, and enablement across a 100% remote organization.
QAD Redzone is hiring a results-driven National Account Director to retain and expand its install-base relationships at national manufacturing accounts, driving adoption, renewals, and upsell opportunities.
Lead and scale Writer's mid-market enterprise sales organization for the Eastern U.S., driving new logo acquisition and expansion with Fortune 2000 CIO/CMO stakeholders.
QAD Redzone is hiring a results-driven Global Account Director to retain, expand, and maximize value from its install-base customers while partnering cross-functionally to drive adoption and revenue.
Lead strategic relationships across QAD Redzone’s national install base to retain customers, drive adoption, and grow recurring revenue through targeted expansions and renewals.
Lead Cloudinary's Scaled Customer Success function to increase product adoption, retention, and net growth through automation, digital playbooks, and data-driven operations.
Lead and scale Phocas' global Professional Services organization to drive fast customer adoption, measurable time-to-value, and outstanding customer satisfaction through operational excellence and technology-enabled delivery.
LinkedIn is hiring a Strategic Account Director to grow and expand Sales Navigator adoption with large enterprise customers through executive engagement, program leadership, and data-driven strategic plans.
Lead MuleSoft Signature customer success teams in Chicago to drive enterprise adoption, retention, and growth while managing escalations and cross-functional delivery.
LinkedIn is hiring an SMB Account Director in Chicago to advise staffing and recruitment clients, drive solution-led revenue growth, and ensure measurable value and long-term customer success.
Lead technical strategy and executive-level customer success for enterprise clients as a Technical Account Director at Adobe, guiding multi-solution engagements to deliver measurable business outcomes.
Lead product marketing for CredLens to define positioning, messaging, and go-to-market execution that drives adoption across credential issuers, funders, colleges, and policymakers.
Nielsen is hiring a Senior Director, Customer Success to lead a global Activation team that accelerates NielsenONE Ads adoption, retention, and expansion across enterprise clients.
Lead technical engagement and implementations for university partners to align Noodle’s education technology solutions with institutional strategy and drive product value.
Lead strategic account growth and retention for Vector Solutions’ commercial customers as an Account Director, driving value creation, renewals, and expansion across your book of business.
Lead Ivo’s go-to-market narrative as the Director of Product Marketing, defining positioning and sales enablement to establish us as the undisputed leader in AI contract review.
Lead and scale the Customer Success organization to drive adoption, retention, and district-level impact for Kiddom's K–12 SaaS platform.
Lead enterprise and mid-market relationships at Dscout, driving new business, account expansion, and high renewal outcomes for a market-leading experience research platform.
Experienced L&D leader needed to build and scale onboarding, enablement, and continuous learning programs for a fast-growing homecare SaaS company.
Lead revenue expansion across Abacus's strategic payer accounts by driving consultative, high-value SaaS solutions that deliver measurable outcomes.
Lead Regard’s provider engagement and education strategy as the Director of Provider Success, building scalable programs and a high-performing team to drive adoption and clinical impact.
Lead ValGenesis' AI commercialization strategy and go-to-market execution to drive adoption of AI-Bots and AI-powered solutions across life sciences customers.
Keeper Security is hiring a Director of Business AI to architect and lead enterprise AI adoption that empowers non-engineering teams with automation, analytics, and intelligent copilots.
H1 is hiring a Director of Revenue Operations to lead forecasting, territory design, and process innovation that drives scalable revenue outcomes across Sales, BD, and Customer Success.
Lead customer-centric adoption strategies and create compelling enablement content to maximize value and usage of Innovaccer's analytics product suite.
Buildout is hiring a Director of Account Management to lead MidMarket AMs in driving retention and expansion across a remote U.S. book of business.
Lead Camunda’s Customer Success cross-functional teams to elevate delivery excellence and expand customer value in a fully remote, async-first environment.
Strategic e-commerce leader needed to build and lead a Customer Success function that increases retention, loyalty, and customer lifetime value for a fast-growing DTC brand.
Maximus is hiring a strategic Director of Customer Support to lead a 25+ rep onshore/offshore team, own SLAs and CS ops, and elevate patient experience while scaling support through automation and cross-functional partnership.
Lead Orbital's Revenue Operations function to build the processes, tooling, and data-driven insight that enable predictable, scalable GTM performance across Sales, Marketing, CS and Finance.
Lead the commercial and scale customer success function at AuditBoard—building scalable playbooks, programs, and teams to drive adoption, retention, and customer value at scale.
Perry Homes is hiring a Director of Customer Service to lead the warranty team and scale data-driven support programs that enhance customer satisfaction and contribute to business growth.
Lead and scale Oscilar’s Solutions Engineering organization to deliver technical pre-sales excellence, design tailored risk-management solutions, and accelerate deal velocity across enterprise fintech and banking customers.
Lead the effort to productize support and payroll onboarding at Homebase, combining AI, automation, and high-energy team leadership to deliver enterprise-quality results at SMB scale.
Kiddom seeks a Director of Business Operations to lead cross-functional execution, optimize core operational processes, and scale revenue and customer success operations.
Lead ZoomInfo’s Enterprise Account Management organization to drive retention, revenue growth, and executive alignment across large enterprise customers.
Experienced account leader needed to manage and grow strategic public-safety accounts for a mission-driven SaaS provider.
Lead Brightwheel’s Education go-to-market efforts—owning strategy, cross-functional execution, and metrics to accelerate adoption and retention across the Education product suite.
Lead the strategy and execution of a centralized, self-service customer education ecosystem for Elsevier's A&G solutions to drive adoption, engagement, and satisfaction.
Lead ServiceNow's Customer Excellence efforts for CORE industries to drive customer success, innovation, and measurable business outcomes while managing P&L and cross-functional alignment.
National University is hiring a Senior Director, Client Success to lead nationwide implementation, retention, and expansion of Harmony Academy through strategic district partnerships and a high-performing client success organization.
Bankjoy is hiring a remote Director of Client Success to lead and scale client success operations, drive adoption, and act as executive sponsor for key enterprise fintech accounts.
Lead the design and execution of scalable Customer Success programs at Flock Safety—building Digital Touch, standardized onboarding and renewals, and piloting automation/AI to drive adoption and retention.
Lead and scale Truv’s Customer Success function to drive onboarding, adoption, retention, and expansion across mid-market and enterprise accounts in a high-growth fintech environment.
Skyways seeks a Head of Customer Success to build and lead the post-sale function, ensuring customers achieve fast, consistent value from autonomous UAV products while shaping product direction through close cross-functional collaboration.
