Customer Engagement Manager Jobs

Lead the product strategy and delivery for CSR-focused, AI-enabled B2B SaaS solutions that drive measurable social impact and enterprise adoption.

Senior Commercial Product Manager sought to lead strategy, GTM, and execution for SaaS payment and order-to-cash products in a fast-paced, customer-focused environment.

Resource Innovations seeks an experienced Solution Delivery Manager to lead program delivery and stakeholder relationships for energy-efficiency initiatives serving high-need communities in Michigan.

Inclusive & Diverse

Rise from Within

Diversity of Opinions

Work/Life Harmony

Mission Driven

Customer-Centric

Social Impact Driven

Passion for Exploration

Family Medical Leave

Maternity Leave

Paternity Leave

Family Coverage (Insurance)

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Lead the strategy and execution of Braze's digital community (Braze Bonfire) to grow engagement, retention, and advocacy for global customers.

Lead strategic customer partnerships and drive AI adoption across hiring workflows as an Engagement Manager at a rapidly scaling Series B AI startup.

Manage relationships and large-account outreach for NYSEG/RG&E business customers in Lancaster, NY, delivering technical support, tariff negotiation, and economic development leadership.

Dare to be Different

Diversity of Opinions

Inclusive & Diverse

Collaboration over Competition

Fast-Paced

Growth & Learning

Lead strategic, AI-driven transformation programs for Fortune 50 CPG customers as a trusted advisor focused on adoption, value realization, and retention.

ServiceNow is hiring a Principal Engagement Manager (Federal) with an active Secret clearance to lead strategic, cross-functional customer programs and deliver measurable outcomes for federal clients.

Leadr is hiring a hybrid-based Customer Success Manager in Plano to manage a mid-market portfolio and drive product adoption, renewals, and expansion through executive engagement and data-driven account strategies.

WGU seeks a Manager of Marketing Automation and Content Strategy to lead lifecycle communications, optimize outreach through analytics and automation, and grow student engagement across multi-channel campaigns.

Serve as the Academic Success Manager in Elsevier's Global Medical Education team, advising institutions to increase faculty and student engagement with digital education solutions and drive product value.

Join Outreach as an Account Manager to retain and expand commercial customers by driving platform adoption, renewals, and strategic outcomes across revenue teams.

Lead technical strategy and executive-level customer success for enterprise clients as a Technical Account Director at Adobe, guiding multi-solution engagements to deliver measurable business outcomes.

Lead customer success and audience activation for Definitive Healthcare’s Population Intelligence and Digital Audiences products, driving adoption, renewals, and agency-facing campaign performance.

Experienced CSM needed to act as a trusted advisor for Fed/SLED enterprise accounts, driving adoption, retention, and growth on the Abnormal AI platform.

Chief is hiring a Contract Onboarding Manager to deliver high-touch onboarding and drive early engagement for senior women executives across web, mobile, and in-person experiences.

Complex is seeking a Store & Special Events Manager in New York to lead storefront operations and event retail strategy, coach sales staff, and drive sales and community engagement across IRL activations and pop-ups.

Workbox is hiring an onsite Community Manager in Chicago to manage daily operations, member relations, events, and facility needs while building strong member engagement.

Lead phone sales and team performance for a growing HVAC company, driving lead generation, closures, and customer satisfaction while using modern tools and servant leadership.

Lead client success and growth for an AI-focused product by guiding implementations, uncovering value opportunities, and acting as the primary strategic contact for key accounts.

Lead the Credit Insights product at a fast-growing fintech, owning strategy-to-execution for credit score monitoring and driving measurable user impact across the U.S.

Lead the transition of Special Projects innovations into the Hivemind SDK and customer solutions as a technical, strategic Product Manager focused on autonomy and rapid prototyping.

MSPbots is seeking an experienced AI Product Manager to drive product strategy and execution for AI-powered SaaS solutions while collaborating with engineering, data science, design, and client teams remotely from Illinois.

Lead trade show activations, partner referral programs, and customer-facing communications to build and engage Max Retail’s community of independent retailers and industry partners.

Lead program execution and customer-facing efforts for Anduril's Tactical Recon & Strike products, owning contracts, proposals, deployments, and cross-functional delivery.

Experienced customer-success professional to manage a portfolio of Forcepoint accounts, drive renewals and expansion, and act as a trusted advisor for enterprise cybersecurity customers.

Lead KOL engagement, speaker bureau operations, and congress strategy for Deciphera’s Sarcoma franchise to advance patient-focused commercial and medical initiatives.