Csat Jobs
Browse 59 exciting jobs hiring in Csat now. Check out companies hiring such as Rula, Minted, Forbes Advisor in Houston, Los Angeles, Boise City.
Lead the remote Appointments & Matching support team to improve patient scheduling, matching, and overall care experience at a fast-growing mental health company.
Minted is hiring a remote Seasonal Customer Service Team Lead to coach and support CSRs, manage queue prioritization, and drive CSAT and productivity during the October–December 2025 season.
Forbes Advisor is hiring a Director of Call Center Operations to lead strategy, execution, and performance for a remote call center team focused on driving lead generation and conversions.
Lead multi-market operations and strategy at a fast-growing, venture-funded short-term rental company, scaling markets, integrating acquisitions, and improving guest and owner outcomes.
Customer Experience Associate role at JAM+ supporting customers via email, phone, and chat in a remote, high-growth ecommerce environment focused on empathy, speed, and continuous improvement.
Lead the product strategy and delivery for Zingtree’s AI-driven automation platform, building enterprise-grade, governed workflows that improve agent efficiency and customer outcomes.
Senior healthcare executive needed to lead customer success for strategic provider accounts, driving financial and clinical outcomes while coaching a global customer success team.
Samsara is hiring a Senior Escalations Program Manager to own P1/P2 incident resolution, improve escalation workflows, and lead cross-functional initiatives that reduce MTTR and systemic issues.
Topline Pro is hiring a CX Enablement Manager to design onboarding, training, documentation, and coaching programs that scale consistent, high-quality experiences across Support, Success, and Onboarding teams.
Lead and scale onboarding and in-role learning experiences for ServiceNow’s STEP organization using human-centered design, instructional methodologies, and AI to drive measurable impact.
AI Acquisition is hiring a remote Senior Customer Support Engineer / Lead to manage technical support, build documentation, and drive product enhancements from user feedback.
Lead CX systems, analytics, and workforce planning to scale efficient, empathetic support for clinicians using Eko's digital health platform.
Lead and scale Truv’s Customer Success function to drive onboarding, adoption, retention, and expansion across mid-market and enterprise accounts in a high-growth fintech environment.
BuildOps seeks a Staff Product Manager to own product vision and deliver AI-enabled, customer-driven solutions for commercial contractors across field service and maintenance domains.
BuildOps is hiring a Product Manager to lead roadmap and product execution for field service and maintenance workflows, partnering closely with engineering, design, and customers to deliver AI-enabled solutions that drive CSAT and adoption.
Lead and scale DoseSpot's global customer support engineering organization to elevate technical escalations, drive strategic improvements, and enhance customer satisfaction across cloud-based healthcare software.
Lead and scale Sortly’s Customer Success team as a player‑coach, building processes and coaching CSMs to drive adoption, retention, and expansion across SMB and mid‑market accounts.
EliseAI seeks a Director of Product Support to lead and scale technical support operations, ensuring exceptional onboarding, incident response, and voice-of-customer insights across its housing and healthcare AI products.
Strategic and hands-on Customer Success leader needed to scale a high-performing CSM team, improve retention and expansion, and influence product and go-to-market strategy at a fast-growing enterprise SaaS company.
Lead and scale Topline Pro’s customer support org by owning operations, building repeatable systems, and developing a high-performing team in a fast-growing startup.
Lead a technical support team at RevolutionParts to improve response and resolution times using data-driven strategy, AI/automation, and strong people management.
Lead the design and continuous optimization of Vanta’s chatbot and internal Copilot to increase AI-driven resolution rates, accuracy, and customer satisfaction.
Solace is hiring a Zendesk-focused System Administrator to own CX tooling, optimize workflows, and integrate systems to improve agent efficiency and customer outcomes.
Sercante seeks an Engagement Manager to lead Pardot and Sales Cloud engagements, combining strategic advisory, hands-on marketing automation work, and client-facing project leadership.
Quince is hiring a remote Customer Experience Specialist to deliver empathetic, high-quality support across phone, chat and email while driving customer satisfaction and retention.
Sourgum seeks an experienced, player‑coach Customer Success Manager to lead CS and Support teams, drive retention and NRR, and scale customer operations at our Jersey City-based, Series A startup.
Lead Hospitable's US support team to maintain rapid live-chat response times, coach agents, and resolve technical escalations for a growing SaaS product in the short-term rental space.
Lead Hospitable.com's US support team to deliver fast, high-quality chat support while coaching agents and handling escalations hands-on.
Lead and coach a world-class, distributed technical support team to deliver high-quality, consultative support for open source databases at Percona.
Experienced customer service professional needed to deliver timely, accurate global support and excellent customer experiences for Dun & Bradstreet.
Lead and scale Handshake AI’s Fellow Experience (Support) org—designing the vision, systems, and team to deliver white-glove support for expert Fellows in a fast-growing AI product.
Lead and develop a high-performing CX team at ShipMonk to improve CSAT, reduce response time, and drive operational excellence for merchant support.
Lead and mentor a high-performing technical support team at LeanData to resolve complex SaaS issues, improve support operations, and champion the voice of the customer in a hybrid Santa Clara role.
Dun & Bradstreet seeks a detail-oriented Customer Service Advisor in Austin to validate business data and deliver timely, accurate global customer support.
Serve as the designated high-touch customer advocate for Extreme’s most strategic accounts, driving adoption, serviceability, and long-term value through technical leadership and account management.
Help transform customer support by designing and deploying AI-driven service workflows that scale and deepen customer empathy at Flock Safety.
Lead cross-functional operations and product efforts to improve Starlink customer experience through metric-driven remediation, automation, and feature delivery.
Lead the Client Experience Associate team to deliver fast, empathetic, and scalable support while building systems, SOPs, and automation to raise service standards across Acquisition.com.
Lead Profound’s technical support function to drive smooth API integrations, high-quality onboarding, and actionable product feedback while mentoring a growing support team.
SPS Commerce seeks a Director of Customer Success to lead the Distribution, Grocery and Foodservice customer segment, driving retention, value realization, and executive-level engagement.
Kaseware is hiring a seasoned Lead Customer Experience Manager to lead post-implementation strategy, champion the customer perspective across teams, and mentor a team focused on mission-critical public-safety software.
Lead and scale a global support engineering organization for a PE-backed e-prescribing and insurance verification software company to deliver exceptional technical support and drive product improvements.
SpaceX is looking for a Technical Operations Engineer to drive Starlink customer experience by combining technical depth, data-driven analysis, and hands-on operational execution.
Lead regional CX initiatives at Ten by turning VoC insights into prioritized improvements and seamless member journeys across North America.
Lead and mentor a team of Customer Success Managers for Transfr's Northeast region while managing a personal book of business to drive retention, renewals, and revenue growth.
Provide empathetic bilingual (French/English) customer support across phone, chat, email, SMS and social channels for VIPdesk Connect's branded client programs in a fully remote role.
Lead and scale customer support operations at a high-growth Event Planning SaaS, owning Intercom, support KPIs, and the development of a small team.
Lead and scale Restaurant365’s Customer Success Management organization to drive retention, expansion, and exceptional customer outcomes across our SaaS portfolio.
QuartzBio seeks a Director, Product Support to lead a global support organization for its Precision Medicine AI platform, owning escalations, SLAs, and cross-functional improvements to maximize customer satisfaction.
Lead strategy and program management for Chime's Live Chat experience, partnering across product, operations, and vendors to deliver measurable improvements in member support.
How much do csat jobs pay?
Below 50k*
6
|
50k-100k*
7
|
Over 100k*
47
|
Top companies hiring for csat jobs
- ServiceNow 2
- Topline Pro 2
- BuildOps 2
- EliseAI 2
- SpaceX 2
- Rula 1
- Forbes Advisor 1
Best cities to find csat jobs
- Remote 6
- Los Angeles 3
- New York 2
- Wilmington 1
