Csat Jobs

Lead and coach a team of Customer Success Managers at Transfr, managing a personal book of business while driving customer retention, satisfaction, and growth from a Florida-based remote role.

EliseAI seeks a CX Solutions Associate to own Zendesk and support tooling administration, optimize ticket workflows, and accelerate resolution metrics for its housing and healthcare platforms in NYC.

Pluralsight seeks a Customer Education Manager to create engaging self-serve learning content and webinar programs that help customers get more value from their subscriptions.

Dental Insurance

Flexible Spending Account (FSA)

Vision Insurance

Paid Holidays

Lead ownership of 1Password’s Zendesk platform and integrations to design scalable support workflows, build reliable data flows, and improve customer and agent outcomes.

Go1 is looking for an experienced Senior Director of Customer Success to lead and scale a global CS organization focused on retention, customer value, and revenue growth across multiple regions.

Lead and scale Tabs’ multi-tier technical support organization to deliver fast, empathetic support, drive operational excellence, and feed product improvements from customer insights.

Five Below is hiring a customer-focused Seasonal Support Lead to oversee front-end operations, coach staff, manage cash procedures, and help drive sales at the Alpharetta store.

Lead and scale EliseAI’s end-user support organization to deliver fast, empathetic, and reliable service for housing and healthcare experiences at 5,000+ weekly ticket volume.

Provide high-volume, SLA-driven technical support for Sully.ai’s healthcare customer, triaging issues in Google Cloud/Firebase and delivering clear, HIPAA-aligned communications.

Lead and build GC AI’s customer support function from the ground up, turning support into a strategic advantage for hundreds of legal teams.

At Aleph, an AI-native FP&A startup, the Product Support Specialist will run the support queue and build a durable docs-first support engine to reduce handle time and increase ticket deflection.

Lead and scale Clay's product support team to deliver exceptional customer experiences, optimize support operations, and drive product improvements through customer insights.

Lead NETGEAR’s global consumer insights function to turn qualitative and quantitative research into actionable strategies that shape product innovation, brand positioning, and GTM for Orbi and Nighthawk.

Lead a small remote support team for SalesCloser.ai to improve customer experience, reduce churn, and tie support insights to product and revenue outcomes.

Lead and scale Phocas' global Professional Services organization to drive fast customer adoption, measurable time-to-value, and outstanding customer satisfaction through operational excellence and technology-enabled delivery.

Be the customer-facing champion at Adaptive by leading onboarding, troubleshooting, and support to ensure enterprise customers achieve quick, measurable value from our AI-driven cybersecurity platform.

Lead OnePay's product strategy for RAG-powered chat and IVR customer servicing to improve containment and customer satisfaction across conversational channels.

Lead WHOOP’s Membership Services learning strategy and a global training team to design, scale, and measure onboarding and continuous education that drives improved CSAT, QA, and time-to-proficiency.

Lead and scale Sundays for Dogs' Customer Care organization from HQ in Cleveland, building strategy, operations, and teams that turn service into lasting customer loyalty.

Senior Customer Service Manager role leading strategy, operations, and teams to raise CSAT/NPS and scale service delivery for Keller Executive Search in San Antonio.

Apply to join AvantStay's Central Operations team to help scale property onboarding, vendor management, and operational programs that improve guest experiences and lower operating costs.

Keller Executive Search is hiring a senior Head of Customer Service to define strategy, drive operational excellence, and elevate customer experience through data, coaching, and scalable processes.

Lead Acquisition.com's Relationship Management team to build systems, playbooks, and a high-performing organization that maximizes renewals, expansions, and client satisfaction.

Inclusive & Diverse

Empathetic

Feedback Forward

Growth & Learning

Transparent & Candid

Sprout Social is hiring a remote Product Support Specialist to troubleshoot and guide customers through its SaaS platform while meeting quality and CSAT goals.

Legrand's Kenall business is hiring a Customer Experience Manager to lead account management, streamline CX processes, and elevate customer satisfaction and loyalty across channels.

SHI International is hiring a Vice President of Customer Experience to lead Customer Success and Project Management, driving client outcomes and scaling high-performing teams across SHI Services.

Lead product strategy and execution for an enterprise-grade omnichannel contact center platform, acting as the product GM to drive adoption, scalability, and go-to-market success.

Support Technical Support leadership by building dashboards, analyzing case and workforce data, and delivering actionable insights that improve SLAs, agent productivity, and customer outcomes.

Strategic e-commerce leader needed to build and lead a Customer Success function that increases retention, loyalty, and customer lifetime value for a fast-growing DTC brand.

Maximus is hiring a strategic Director of Customer Support to lead a 25+ rep onshore/offshore team, own SLAs and CS ops, and elevate patient experience while scaling support through automation and cross-functional partnership.

Dental Insurance

Flexible Spending Account (FSA)

Vision Insurance

Paid Holidays

Lead and scale 1Password’s implementation and professional services function to accelerate customer time-to-value, adoption, and long-term growth.

Archimedes is seeking a data-driven Business Analyst to own call center reporting, platform administration (PureCloud/SQL/PowerBI), and deliver insights that optimize operations and customer experience.

H1 seeks a Customer Success Manager to partner with health plans and digital health clients to drive adoption, onboarding, and measurable value from its healthcare data platform.

Inclusive & Diverse

Collaboration over Competition

Growth & Learning

Transparent & Candid

Mission Driven

Diversity of Opinions

Empathetic

Fast-Paced

Rise from Within

Work/Life Harmony

Take Risks

Startup Mindset

Medical Insurance

Paid Time-Off

Maternity Leave

Mental Health Resources

Equity

Employee Resource Groups

401K Matching

Paid Holidays

Paid Sick Days

Be the frontline voice for Ramp customers, delivering phone-first support, resolving issues rapidly, and helping scale a high-energy CX team at a fast-growing fintech.

Lead the effort to productize support and payroll onboarding at Homebase, combining AI, automation, and high-energy team leadership to deliver enterprise-quality results at SMB scale.