Mental Health Clinical Support Specialist

This position is posted by Jobgether on behalf of Hazel Health. We are currently looking for a Mental Health Clinical Support Specialist in Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, and Wisconsin.

Join a growing team that’s revolutionizing access to mental healthcare for K–12 students. In this role, you'll play a vital part in telehealth operations, supporting clinical providers and ensuring smooth, timely patient experiences. From managing schedules and tech support to engaging directly with families, your work will be instrumental in reducing barriers to care. Ideal for detail-oriented, empathetic individuals passionate about healthcare equity, this role blends clinical support, communication, and coordination in a fully remote environment.

Accountabilities:

• Manage and optimize provider schedules using internal scheduling systems to ensure efficiency and minimize patient wait times.
• Support families by coordinating appointments and assisting them in navigating patient portals for seamless access to care.
• Serve as a communication hub between providers, patients, school staff, and administrative teams to streamline workflows.
• Handle system updates in real time, confirm and adjust appointments as needed, and manage calendar changes.
• Prepare accounts and workflows for newly hired providers to ensure they can deliver care efficiently from day one.
• Monitor and report on key metrics such as capacity, cancellations, and wait times, and suggest improvements.
• Collaborate with operations leadership to implement process improvements that benefit clients and providers alike.

• Fluency or strong communication skills in Spanish is required.
• 1–2 years of experience in a clinical or healthcare environment is preferred.
• Ability to manage multiple priorities simultaneously while maintaining attention to detail.
• Comfortable working autonomously in a fast-paced, tech-driven setting.
• Strong written, verbal, and telephone communication skills.
• Proven ability to handle sensitive information with confidentiality and professionalism.
• Bachelor’s degree is preferred.
• Genuine passion for expanding access to equitable mental healthcare for children and families.

• Hourly rate between $24.50 and $29.00, based on experience and location.
• Option for a 10-month schedule to align with the academic year.
• Comprehensive health insurance coverage.
• 401(k) with employer match.
• Paid time off and holidays.
• Stock option grants.
• Fully remote role available across approved U.S. states.
• Inclusive and mission-driven culture focused on equity, impact, and growth.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

#LI-CL1