Account Manager, Client Success (Remote - US)

This position is posted by Jobgether on behalf of GoodRx. We are currently looking for an Account Manager, Client Success in United States.

This role offers an exciting opportunity to manage and grow key client relationships in the pharmaceutical and healthcare space. The Account Manager will serve as a strategic partner to clients, ensuring successful campaign delivery, maximizing ROI, and driving revenue growth. You will collaborate closely with internal teams, including Sales, Marketing, Product, and Business Intelligence, to design tailored solutions that meet client objectives. This position requires a client-focused professional with strong analytical skills, excellent communication, and the ability to navigate regulatory requirements. You will play a key role in delivering measurable impact while fostering long-term client satisfaction in a fast-paced, digital marketing environment.

Accountabilities

• Serve as the primary point of contact for Pharmaceutical and Agency clients, managing day-to-day relationships and ensuring customer satisfaction.
• Analyze and deliver monthly program metrics to highlight ROI and provide actionable insights to achieve client business goals.
• Partner with Sales to support new business development, account growth, and upselling opportunities.
• Collaborate with internal teams such as Business Intelligence, Advertising Operations, Product Management, and Marketing to provide customized solutions.
• Oversee implementation processes to ensure timely and accurate delivery of client initiatives.
• Manage regulatory review submissions in coordination with clients and agency partners.
• Create visual program examples using enterprise CMS tools and stay up-to-date on industry trends, digital marketing best practices, and pharmaceutical regulations.

• 5+ years of professional experience in Pharmaceutical client and account management.
• Strong written and verbal communication skills, with excellent relationship management and attention to detail.
• Familiarity with pharmaceutical regulatory review processes (MLR / PRC).
• Ability to leverage analytics and data to drive insights and optimize client campaigns.
• Critical thinking and problem-solving skills, with creativity in developing solutions.
• Curiosity and interest in healthcare technologies and digital marketing.
• Experience with CRM software (e.g., Salesforce) and project management platforms (e.g., JIRA, Asana).

• Competitive salary ranges depending on location, plus annual bonuses or commission programs.
• Equity grants for eligible positions.
• Comprehensive medical, dental, vision, and supplemental health insurance.
• 401(k) with company match and Employee Stock Purchase Plan (ESPP).
• Unlimited vacation, 13 paid holidays, and 72 hours of sick leave.
• Mental wellness, financial wellness, fertility benefits, and generous parental leave.
• Pet insurance, supplemental life insurance, and short- and long-term disability coverage.
• Dynamic and inclusive work environment with opportunities for professional growth.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly:
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then managed by their internal hiring team.

Thank you for your interest!

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