Senior Partner Manager, Product Partnerships (US)

Does driving product partnerships at one of Canada’s fastest growing startups excite you?

Then Jobber might be the place for you! We’re looking for a Senior Partner Manager, Product Partnerships  to be part of our Partnerships department.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! 

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

The Team:

The Jobber Product Partnerships team works with businesses from industry-leading tech companies to developers to build rich product experiences for our mutual users. We are responsible for establishing and managing strategic relationships with our largest partners as well as managing smaller app partners. 

The Role:

We are looking for a Senior Manager to lead business development for new technology partners that drive value for our home service professionals. This is an individual contributor role with strong relationships and product partnership experience leading strategy, recruitment and acquisition of partners in various SaaS verticals. The successful candidate will need to display strong commercial acumen and in-depth product knowledge in order to launch high value deals with companies of varying sizes and capabilities. 

This role will be expected to build and cultivate commercially viable product strategies, and relationships, that drive significant value for Jobber customers. This role requires a self-starter with a passion for delivering results, and strong skills in business development, strategy, marketing, and analytics. You will collaborate with product, engineering, sales & success,  and marketing teams to understand our customer's needs and present win-win scenarios for Jobber’s customer base and our partners. 

This position will require travel to conferences and partner sites. This role also requires a highly goal-oriented individual with experience managing and growing product partnerships. 

To Be Successful You Should Have:

• Draw upon deep understanding of complex market dynamics to identify, evaluate, negotiate, close and launch new technology partnership opportunities that align with the overall product and business strategy 

• Work collaboratively across product, marketing, engineering and support to plan, build, and launch quality, on-time technology partnerships while maximizing the adoption of integrations through enablement materials, co-marketing, co-sell motions, etc

• Develop compelling business value propositions that encourage partners to adopt and invest in advocating building and marketing integrations with Jobber

• Structure appropriate partner models/contracts to achieve mutually beneficial business results and drive execution of related partnership agreements.

• Maintain a pipeline of partnership opportunities that drive both reach, product value and commercial opportunities for Jobber

• Demonstrate a clear understanding of a partner’s value drivers, product capabilities, economics & business models, and how they align with Jobber’s strategy, product and goals.

• Ensure partner compliance with their agreements and manage escalations 

• Lead complex contract negotiations for contracts that maximize the value for Jobber

• Utilize reporting and analytics, partner portfolio health and data modeling to create business cases and action plans that identify and detail partner opportunities

• Identify potential product gaps that partners could help fill - conduct buy, build, or partner analysis

• Quickly build expertise in the Jobber product offering, including our strengths and weaknesses and available APIs

• Work alongside our Sr. Manager, Partner Success to strategically align on customer & product goals, and SP success measurements

Preferred Requirements

• A Bachelor’s degree in business administration/management or related field 

• Extensive experience in Partnerships business development or account management, with emphasis on product partnerships with technology companies

• Experience leading and closing complex commercial negotiations with a track record of exceeding business targets

• Has excellent written and verbal communication skills. This individual must be capable of leading presentations, and large group meetings with external partners and Jobber internal teams

• Strong data-driven decision making approach, with an ability to translate data into actionable strategies

• Is passionate and curious about technology. Has moderate knowledge of product development and technical acumen 

• Enjoys rolling up their sleeves in a fast paced startup environment and getting things done

• Is able to work cross-functionally with many teams and multi-task with a sense of urgency

• Has impeccable attention to detail, follow-through, and resourcefulness

• Demonstrate exceptional problem-solving skills and the ability to navigate challenges creatively and efficiently 

• Is passionate about solving real problems and providing new capabilities for the Home Service Professional market

• Willing to regularly travel to conferences and partner on-sites

Compensation:

At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum Total Target Commission (TTC) of $169,400, a midpoint of $199,300 and a maximum salary of $229,200 designed to show the progression from learning the ropes to truly excelling. This TTC consists of your base salary, as well as an incentive at 20% of your base salary for achieving individual/team goals which is paid out quarterly.

We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!

What you can expect from Jobber:

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options.

• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.

• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family.

• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.

• To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!