Senior Solution Engineer, Presales (Mid-Market)

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.

Ironclad is the #1 contract lifecycle management platform for innovative companies.  Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. 

Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture.  We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.

Solution Engineers (SEs) are Ironclad’s pre-sales technical experts. SEs collaborate closely with prospects and Ironclad’s Sales, Customer Outcomes, Implementation and Product teams, forming a critical technical overlay to the sales and solution evaluation.

At Ironclad, SEs are creative, value-driven technology experts that love to engage with people. They drive sales and customer outcomes through clear communication, focusing on customer use cases, technology infrastructure, and solution design. With a comprehensive understanding of Ironclad’s platform, SEs empower prospects to understand how Ironclad can achieve their goals.

SEs also help Ironclad improve our platform: the best SEs help capture the most challenging technical requirements observed in the market and translate them into actionable insights for Ironclad’s Product team to develop.

Requirements, you must be:

• Mission-oriented: You’re excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact.

• Exceptional communicator: You’re a strong verbal communicator, able to capture an audience with clear and confident language. You can understand and empathize with people.

• Technically proficient: You’re an expert at technical configuration and familiar with or have an appetite for learning programming languages such as JSON, HTML and, ideally, JavaScript or similar languages. You recognize that your ability and willingness to develop these skills is an important part of what makes SEs successful in their role as Ironclad’s prospect-facing solution experts.

• Creative problem solver: You listen well and understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive business impact for the customer.

• Team player: You can work effectively in teams of technical and non-technical individuals. You are energized by collaborating with diverse teams.

• Independent: You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of outcomes for customers and colleagues. You are exceptionally good at making trade-offs based on incomplete data.

• Agile: Thrives in a fast-paced, dynamic environment with shifting priorities and tight timelines; maintains focus and adaptability under pressure.

• Customer Focused: Committed to supporting the entire customer journey—from discovery to value realization—to ensure long-term success and impact.

• Experience: 3+ years of Solution Engineering experience.

Responsibilities:

• Deeply understand each prospect’s unique needs and business goals—active listening is our number one strength.

• Design, build, and deliver tailored demonstrations of the Ironclad platform using real contracts and workflows to tell a compelling, value-driven story.

• Lead hands-on evaluations and proof of concepts to validate solution fit, address technical requirements, and build stakeholder confidence

• Act as a strategic advisor to Account Executives, shaping deal strategy and ensuring each evaluation is aligned to the prospect’s desired outcomes.

• Develop trusted relationships with key stakeholders at strategic accounts, guiding them through a thoughtful and consultative buying journey.

• Deliver clear, competitive positioning that differentiates Ironclad in complex deal cycles and reinforces our business value

• Collaborate cross-functionally with Sales, Customer Outcomes, Product, and Marketing to deliver feedback, influence the roadmap, and strengthen our overall go-to-market motion

• Contribute to pipeline growth and sales team success by partnering with your Sales Leader on initiatives, event support, and enablement efforts across the team.
  
  Benefits:

• Health, dental, and vision insurance

• 401k

• Wellness reimbursement

• Take what you need vacation policy

• Generous parental leave for both primary and secondary caregivers

OTE Range: $160,000 - $190,000

The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.