Assistant Manager, Inside Sales

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a dynamic and results-driven Assistant Inside Sales Manager to lead and develop a high-performing inbound team. The Assistant Inside Sales Manager will be responsible for overseeing the daily activities of your inbound sales team, ensuring the achievement of sales targets, and fostering an environment of high performance. You will lead a team focused on generating new business opportunities from inbound leads, driving revenue growth, and building strong customer relationships. 

This role requires exceptional leadership skills, a strategic mindset, and the ability to collaborate with other teams to align on goals and initiatives. A key part of your responsibility will be to inspire, motivate, and coach your team, keeping them driven and aligned with the company’s mission and objectives.

Position Responsibilities

• Lead, motivate, and manage the Inbound Sales Representatives to achieve and exceed sales targets, ensuring the team is focused on driving revenue growth and maintaining customer satisfaction.
• Monitor team performance through KPIs, sales metrics, and CRM systems, ensuring sales goals are met and identifying areas for improvement to increase performance, skill sets, and overall productivity.
• Coach, mentor, and provide ongoing training to the team, helping to develop their skills, improve their sales techniques, and foster professional growth. Motivate Inbound Sales Representatives according to their individual motivational factors.
• Manage the sales pipeline, ensuring accurate forecasting and timely closure of opportunities.
• Be accountable for quota achievement on a daily, weekly, and monthly basis
• Collaborate closely with Sales Enablement, Marketing, Business Operations, and Sales Support teams to align sales strategies, streamline processes, and support lead generation activities.
• Effectively communicate and role model effective sales tactics, strategies, and closing skills
• Create individual development plans for high potential employees and ensure that appropriate performance management plans are implemented for average and below average performers

Required Skills

• Minimum of 2 years of Sales Management with a proven track record of success in leading and managing sales teams
• Proven ability to develop effective business relationships with all levels of internal business partners and external client management
• Must possess, strong oral, written, presentation, and interpersonal skills and possess characteristics that demonstrate ethical professionalism, assertiveness as a "doer", always “selling"
• Excellent leadership and coaching abilities, with the capability to inspire and develop a high-performing sales team.
• Must quickly and successfully adapt to change and as a catalyst influencing others
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Highly organized, with strong attention to detail and a focus on results.
• Proven ability to close (history of exceeding quota)
• Goal setting (career / personal)
• Demonstrates curiosity, proactivity and challenges the status quo
• Effective time & prioritization management
• Sells beyond product / service to offering solutions
• Ability to demonstrate creative thinking
• The ideal applicant will have current experience in Inside Sales