Trade Show Account Manager

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

The AI Summit Series is the world’s leading event series dedicated to advancing artificial intelligence in business. From FTSE and Fortune 500 companies to cutting-edge start-ups, we bring together the brightest minds in AI to explore, innovate, and shape the future of technology.

For over a decade, across our international series, we've been transforming theoretical discussions into tangible, profitable business outcomes.

You can find us in Singapore, London, Las Vegas, Cape Town and New York.

This is where commercial AI comes to life. 

This role is based in our New York office.

Job Summary

Are you ready to take your sales expertise to the next level in the exciting world of AI innovation? At The AI Summit Series, you'll grow and expand sales by connecting businesses with transformative live events and our expanding portfolio of digital solutions. You'll work closely with a diverse range of customers in the AI space, understanding their short- and long-term goals and ensuring we exceed their expectations across both in-person and digital touchpoints.

Your Responsibilities & Accountability

• Be the go-to expert: Manage full customer accounts, negotiate contracts, and ensure win-win agreements that drive success across our event and digital offerings.
• Build lasting relationships: Foster strong connections with customers, serving as their trusted advisor for all event and digital media needs.
• Drive growth: Take the lead in growing and expanding our reach across multiple platforms through upselling, cross-selling, and bringing in new business.
• Hit targets: Achieve—and exceed—your revenue goals for both event sponsorships and digital media sales through a proactive approach to inbound inquiries and self-generated leads.
• Customize solutions: Position our integrated event and digital media packages as the perfect solution by understanding customer challenges and goals.
• Provide insights: Deliver accurate forecasts, performance metrics, and strategic updates to stakeholders, identifying both risks and opportunities across all revenue streams.
• Keep projects on track: Ensure customer goals align seamlessly with company objectives through effective project management.

What You'll Deliver

• Consistent sales/revenue through expert account management across both event and digital media offerings.
• Clear customer account strategies with measurable success metrics for integrated campaigns.
• Reliable sales forecasts and performance metrics for all product lines.
• Effective customer retention and acquisition strategies spanning our complete portfolio.
• Productivity improvements and enhanced quality in deliverables.
• New business leads and timely renewal discussions for existing accounts.

Your Day-to-Day

• Manage multiple accounts confidently, meeting deadlines and delivering outstanding service across event sponsorships and digital media placements.
• Maintain accurate CRM records for all interactions, transactions, and account plans.
• Build your professional presence through social selling and active participation on key platforms.
• Collaborate with colleagues to stay current on our offerings and market trends.
• Stay informed about industry conditions and competitors' products.
• Attend key industry and competitor events to maintain a competitive edge.

Qualifications

• Sales expertise: Experience in Conference Events or Exhibitions with strong experience in curated meetings/VIP Meetings. Digital media sales experience is highly desirable as we continue to expand our digital offerings.
• Multi-platform selling: Experience selling integrated solutions that combine live events with digital media components (content marketing, digital advertising, webinars, etc.).
• Proven success: A strong track record as a top performer in solutions-based B2B or B2C sales across both traditional and digital channels.
• Team collaboration: Ability to thrive in a collaborative sales environment and contribute to team goals.
• Networking skills: Established connections in one or more relevant sectors.
• Strategic vision: Ability to identify new revenue opportunities and maximize the potential of our products across all platforms.
• Digital fluency: Understanding of digital media metrics, performance marketing, and how to articulate value propositions for online offerings.

If you're passionate about sales and ready to help industry leaders shape the future of AI through both world-class events and cutting-edge digital solutions, we want to hear from you. Join us and be part of a global community where innovation thrives!

The pay range for this role is $75k-$85k based on experience plus commission

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

This post will expire on 12/19/2025