Inside Sales Representative

Taylor & Francis Group, a division of Informa is top global academic publishing company. 

We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realize their individual potential.

The successful candidate will be responsible for sales licensing journals and eBooks across defined territory in the US region, focused on small to mid-tier academic universities to increase business. This is a sales territory with unexploited potential and plenty of room for new net business across designated accounts for an Executive with the right attitude and approach. Coaching and development will be provided by an experienced sales mentor, offering an opportunity for career development within a high-performance commercial team.  

What you'll be doing:

• Increase and promote sales of T&F journals, digital collections and eBooks throughout assigned territory via telephone, and email activity.
• Host and lead customer calls to assigned accounts as necessary.
• Prepare professional and engaging exploratory and proposal presentations.
• Identify, maintain and develop current and prospective customer accounts and actively pursue opportunities for growth and development.
• Coordinate and collaborate marketing efforts to promote online sales models to current and prospective customers.
• Keep accurate track of sales pipeline rigorously through CRM software (Salesforce.com).
• Track and share lead information throughout all stages of the sales process.
• Respond to RFPs from prospective customers and generate customized quotes.
• Successfully negotiate and close a mix of renewal and new business.
• Proactive communication with assigned Sales Manager/ Head of Sales, collaboration with a wider sales team, and producing regular reports on sales activity and development opportunities.
• Assist in the development of sale proposals, management reports, support sales contact/CRM database.
• Attend library meetings and industry events, as required. Potential for International travel for annual global sales conference.

What we're looking for:

• 3 or more years’ sales/marketing experience.
• Prior publishing experience a plus, with an understanding of the higher education/research/library environment,
• Strong organizational and pipeline management skills with the demonstrated ability to manage multiple prospects, projects and deadlines simultaneously.
• Excellent written and verbal communication skills and advanced presentation skills at all levels of business.
• Effective account management skills and the ability to form strong relationships and partnerships both internally and externally.
• Highly organized, professional, confident, and goal oriented.
• Able to work independently and as part of a team.
• Proficiency with Windows applications including MS Word, PowerPoint, Excel, required.
• Previous experience with CRM software helpful.

What we're offering in return:

• Annual base salary ranging from $70,000 - $75,500 + sales bonus (25% if OTE's are met, may exceed up to 100%)
  • Base salary commensurate with experience
• An excellent work/life balance with a fantastic, flexible working culture.
• 15 days paid vacation 
• 10 paid sick days
• 2 Paid floating holidays + paid day off for your birthday each year
• 3 additional discretionary days off during the holiday season at the end of the year
• 4 paid volunteering days each year
• Up to 8 weeks of paid parental leave
• Paid leave for significant life events; i.e. moving or wedding
• Medical, vision, dental, and other voluntary benefits
• 401(k) + employer match
• Seasonal social and charitable events

What you should know: 

• Closing Date for applications:  05 November 2025 
  • Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.
• You must have the right to live and work in the United States 
• In-Person Time: We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more (approximately 60% of work time). When you're not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely. The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our office in Philadelphia to ensure that as a balanced worker they can make it onsite 3 days per week. 

Interview process:

Once you have submitted your application, we may get in touch with you for an initial screening conversation or ask you to complete a short video interview to enable us to better understand your skills, experience, and motivation. Following this, you will be invited to attend a competency-based interview, either virtually or in person. Typically, we’d then finish the interview process with a final, 2nd stage interview before extending an offer to the successful applicant.

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact [email protected]

Being ‘you’ at Taylor and Francis:

Here at Taylor & Francis, we know that many times the 'perfect candidate' doesn't exist, and that people can feel discouraged about applying for a job if they don't fit all the requirements. We encourage you to apply if you're excited about working for us and have some of the skills or experience we're looking for. We believe in the notion that many skills and experiences are transferrable, and you could be just what we need! Taylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity of people and thought. We strive to foster a supportive and inclusive environment where our colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self. We embrace all walks of life regardless of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, veteran status, citizenship, or any other protected characteristic under local law.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.

https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/