Manager, Channel Sales

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way.

As Manager, Channel Sales, you will lead a growing team of high performing Account Managers with the goal of helping the team continue to grow and improve. Within New Sales, your primary focus should be on increasing profitable funding volume through relentless improvement of the sales processes and partner relations. You should strive to provide best-in-class service and experience to our partners, build lasting relationships with key decision makers and creatively problem-solve issues as they arise. We are looking for a driven, capable, and adaptable leader who thrives in a startup environment and uses resourcefulness to solve problems.

In this role you will:

• Drive revenue growth and exceed funding volume targets through effective team leadership, coaching, and strategic planning.

• Onboard, train and manage performance for a team of high-performing Account Managers.

• Foster a culture of success, continuous improvement, and inclusion.

• Guide team on the appropriate sales activities, KPIs, best practices, & communication paths that lead to continuous success.

• Display ownership and accountability over your team's partner portfolio - understand strengths, weaknesses, threats, opportunities.

• Support team with deal flow questions - provide guidance to the team on driving deals across the finish line.

• Utilize analytics and CRM tools to manage sales forecasts, pipeline activities, and territory planning, ensuring strategic and accurate use of data.

• Work alongside other departmental stakeholders to enhance product offerings, optimize market penetration and portfolio growth.

Requirements:

(Even if you don’t check every box, but see yourself contributing, please apply.)

• 5+ years sales experience.

• 2+ years’ experience managing sales reps.

• Experience coaching a team and driving results.

• Ability to learn quickly.

• Experience in Channel Sales.

• Bachelor’s degree (Preferred).

Forward Financing Core Values:

• Drive the Mission - We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”

• Keep It Real - We value direct communication, candid feedback, and authenticity. We are an open book.

• Act with Kindness - We create an environment where caring is cool and helping is the norm. We do the right thing.

• Shoot for Extraordinary - We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best.

About Us:

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. Forward offers revenue-based financing – delivering an upfront sum of working capital in exchange for a set amount of the business’s future revenue. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver approvals within hours and funds that same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most.

Since 2012, Forward has expanded access to capital by providing over $4 billion in funding to nearly 80,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.7 stars rating on Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive.

Perks & Benefits:

At Forward, our team members are at the heart of our company, and we are committed to taking care of them as people, not just employees. We offer a comprehensive benefits package, including but not limited to: medical, dental, vision, and commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.

Workplace flexibility is a top priority at Forward too. Our Employee Choice policy means that almost all of our employees get to decide where they work. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. If face-to-face time is desired, people managers are empowered to find a cadence that works for their team. 

When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together! 

US Equal Opportunity Employment Information

Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience. With a laser focus on employee impact, we’re able to reduce biases and ensure the right people are in the right jobs to contribute to our mission. The varied perspectives of our people fuel innovation and make us a stronger team. By embracing what makes each of us unique, we create a supportive environment where people feel valued, accepted, and empowered to thrive.

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