Sales Development Representative

We are Shop Fix Academy! We are a business consulting company for Auto Repair Shops. Our mission is to set Auto Repair Shop owners up for success; to give freedom and confidence to become the businessman/woman they were always meant to be. Our motto is “Change the owner, change the shop,” and that’s exactly what we do; we make a real difference in people’s lives. We are more than just a coaching company that gives business advice and guidance. We lead, encourage, and inspire people to find their inner leader as individuals and owners. 

The Sales Development Representative (SDR) is responsible for generating new business opportunities by identifying, contacting, and qualifying potential customers. SDRs are the first point of contact in the sales process, working closely with Account Executives (AEs) and the sales leadership team to build a healthy pipeline of qualified leads.

• Research, identify, and reach out to potential prospects through phone calls, emails, social media, and networking.
• Qualify inbound leads from marketing campaigns and ensure they meet target customer criteria.
• Conduct discovery conversations to understand prospect needs, challenges, and goals.
• Schedule appointments and product demonstrations for Account Executives.
• Maintain accurate and updated records of prospect interactions in the CRM system.
• Consistently meet or exceed daily/weekly activity goals (calls, emails, meetings set).
• Collaborate with marketing to optimize lead generation campaigns and messaging.
• Stay up to date on company products, services, and industry trends to effectively communicate value to prospects.

• 1-2 years of sales, business development, or customer-facing experience (preferred but not always required).
• Strong verbal and written communication skills.
• Comfortable making high-volume outbound calls and handling rejection with resilience.
• Highly organized with excellent time management skills.
• Self-motivated, driven, and eager to learn.
• Experience with CRM systems (e.g., Salesforce, HubSpot, Keap) and sales engagement tools is a plus.

• A lively work environment, with live events, and a dynamic client base.
• Opportunities for growth and advancement – we love seeing our team members succeed!
• Health, dental, and vision insurance
• Retirement with company match!
• Christmas club program with company match!
• Company-paid life insurance and long-term disability!
• Short-term disability
• Critical illness and accident coverage
• Employee Assistance Program
• Paid time off
• Paid holidays

Shop Fix Academy is proud to be an Equal Opportunity Employer and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.