We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
· Initiates searches for suitable job openings for clients by comparing client qualifications with employer's
requirements
· Works with businesses to identify job openings, alternative work activities, and training initiatives
· Enlists cooperation of community and business leaders to help increase awareness of available workforce
services in the community
· Maintains communication with employers to determine satisfaction with services and plan for quality
improvement
· Confirms eligibility and suitability for training requests as well as provide referrals to internal and external
resources, if applicable
· Utilizes assessment tools as applicable to assist clients in identifying career goals, considering skills, abilities,
interests, values, strengths, and areas for development
· Creates client files, complete client intake, and maintain client records regarding services, assessment results
and outcomes.
· Provide consistent and comprehensive case management for customers experiencing barriers to employment
· Confirms eligibility and suitability for program enrollment as required by contract and government
requirements
· Reviews potential career pathways and labor market information with clients to identify transferable skills
currently in demand
· Conducts ongoing research in order to stay up to date with current labor market information and high
demand professions in the local area
- Provides guidance and direction to field case management staff to provide exceptional customer service and to meet and exceed contracted goals.
- Assists in data analysis of program performance
- Other duties as assigned Lead Case Manager Duties
- Leads case managers in achieving and exceeding contracted performance goals to include case management.
· Other duties as assigned.
· High School Diploma or equivalent required. Preferred bachelor's degree from an accredited college or university
· Preferred two years of experience in social services, career advisement and case management
· Strong organizational, computer, interpersonal, and communication skills (bilingual in English and Spanish is a
plus but not required)
· Ability to relate to and motivate individuals, especially those facing barriers to employment
· Comfortable meeting multiple deadlines with conflicting priorities
· Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders,
frequent change, and diverse objectives
· Customer service experience required
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
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