Transportation Supervisor

MAKE GREAT PIZZA — AND MORE — POSSIBLE  

Be a part of the world's #1 Pizza company and watch your career grow! 

Oversee transportation staff, resolve customer issues, ensure compliance with all relevant laws and policies, and train new employees. Support the Warehouse Manager in managing warehouse operations. Must be comfortable working in a diverse and fast-paced setting.

RESPONSIBILITIES AND DUTIES

Leadership:

• Recruit and interview new team members
• Train, coach, and counsel team members
• Handle all driver concerns
• Conduct annual performance appraisals
• Make recommendations to Manager for pay increases
• Attend and participate in training sessions
• Coordinate safety/team/quarterly meetings

Reporting/Budget:

• Manage Transportation-generated reports
• Contribute to development of annual department budget preparation for Director-Supply Chain Center review and approval

Routing, Scheduling, Hours of Service, and Maintenance:

• Complete weekly scheduling of driver routes and re-routing as necessary to ensure route coverage
• Conduct route analysis and recommend saving opportunities to manager
• Monitor driver hours of service via onboard system
• Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The numbers of observations per period are determined by the number of drivers at the SCC)
• Perform payroll duties when necessary and review driver payroll for accuracy
• Monitor delivery mistakes, and make recommendations to senior operations manager on avoidance strategies
• Maintenance of driver qualification files
• Scheduling truck maintenance and maintaining fleet image
• Conduct accident investigations
• Assist other supply chain centers when called upon
• Conduct truck leasing meetings to ensure PMs are met to Domino’s standard and repairs are completed in a timely manner
• Operate company commercial vehicles or straight trucks for deliveries or transportation to leasing companies for service and maintenance as required and if qualified. Occasionally, assist with yard operations as needed.
• Perform other duties as assigned by Manager and/or Director

Customer Relations:

• Answer Slice of Pie complaints
• Maintain positive customer relationships
• Customer Surveys

Warehouse:

• Keep warehouse manager informed of potential problems
• Coordinate yard operations
• Organize/attend team huddles
• Organize team member’s tasks to handle receiving, storing, and loading food products and supplies according to company standards and budget, while managing costs
• Train team members to use handheld scanners for picking, sorting, packing, receiving, and stocking
• Ensure a safe and positive work environment in compliance with OSHA, company standards, local, state, and federal requirements

• High School Diploma, some college hours, 2-year degree preferred
• 2-3 years of documented supervisory experience
• 2-3 years route scheduling experience
• Knowledge of Department of Transportation rules and regulations
• Working knowledge of Microsoft office software
• Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed
• Results-oriented with strong organizational, decision making and people skills
• Must successfully pass a background check every third year on your anniversary date
• Commercial Driver’s License Class A, preferred

Physical Requirements

• Must be able to lift, up to 50 lbs., perform heavy pushing/pulling of product, work in varied conditions both indoors/outdoors, including refrigerated conditions [33-38 degrees], and work in environment with exposure to loud machinery, when necessary

Domino's Offers:

• Competitive wages
• Paid Holidays and Vacation  
• Positive work environment  
• Benefits on the first day of employment!  
• 401k matching contributions  
• 15% off the purchase price of stock  
• Company bonus  
• Referral bonuses  
• Career growth