General Manager

Le Pain Quotidien means the daily bread. And to us, that means everything. It’s much more than mere sustenance; it’s a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our communal tables to share in the time-honored tradition of breaking bread. The hum of conversation fills the air, jam is passed around the table, and, ever so gracefully, time slows.

Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands. Convive operates 50+ restaurants nationwide across three concepts: Le Pain Quotidien and Little Beet. As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition.

Job Description

The General Manager is responsible for overseeing all aspects of the restaurant's operations to ensure smooth functioning and profitability. Your role encompasses various tasks, including hiring and training staff, managing budgets and finances, maintaining quality standards for food and service, handling customer inquiries and complaints, and implementing strategies to attract and retain patrons. You must possess strong leadership, communication, and problem-solving skills to effectively manage the restaurant's day-to-day activities and drive its success.
 

Role Description

• Oversee all aspects of the operation within the restaurant

• Provide consistent execution and exemplary service to our guests

• Create and update business strategies for the operation to drive sales

• Manage labor deployment within parameters of budget

• Direct Front of House team to ensure all opening, mid, and closing procedures are followed

• Maintain cleanliness and organization of the restaurant

• Recruit, interview, hire, and retain a successful team

• Train, coach, and mentor all team members

• Ensure completion of food safety checklists

• Maintain and manage food cost, troubleshooting any issues that may arise

• Manage P&L, forecasting, COGs, and inventory control

Qualifications

• Minimum 2 years of General Manager experience in a restaurant with comparable steps of service and volume

• Bachelor’s degree in Hospitality, Business, or related field preferred

• Formal culinary education a plus

• Toast POS, Clover, or similar POS experience

• Previous experience with P&L, forecasting, inventory, and COGs strongly preferred

• Strong critical thinking and problem solving abilities required

• Proficiency in Spanish, French, and/or Arabic a plus

Benefits

• Enrollment in Company-contributed health coverage plan, including dental and vision

• PTO starting at 15 days

• 401k with up to 4% match after ninety (90) days of employment

• Life insurance coverage fully paid by the Company

• Pre-tax commuter benefits

• Pet insurance

• Team member discounts at all our brands

The annualized range for this position (plus a bonus) is:

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.