Senior Revenue Operations Manager

Are you ready to revolutionize the advertising industry? At Cognitiv, we are not just another AdTech company—we are industry trailblazers redefining media buying with our Deep Learning Advertising Platform. Since 2015, we have harnessed the power of cutting-edge deep learning technology and data science to transform how brands connect with their customers. Our mission? To bring intelligence to advertising and deliver unparalleled precision, relevance, and impact at scale.

With our innovative platform, advertisers enjoy unprecedented flexibility—whether it is activating Dynamic Deals through their preferred DSP, leveraging our managed service DSP, or utilizing our industry-first ContextGPT product. As a part of Cognitiv, you will be at the forefront of AI-driven advertising solutions, driving change and achieving remarkable growth in a rapidly evolving industry.

Life At Cognitiv

Our solutions provide advertisers with more time and freedom to concentrate on what matters to them most, both professionally and personally. We carry this philosophy into our workplace, offering our employees more chances to grow, collaborate, and achieve their goals. At Cognitiv, you will get MORE:

- Festiv - Fun and positivity are integral to our work environment. From cross-departmental games to friendly competitions and unique events, we ensure a dynamic and enthusiastic culture.

- Responsiv - Making a difference for our clients is at the heart of what we do. To make this one of our superpowers, we strive to create a culture of open communication and continuous learning. You will work closely with clients and key company stakeholders, sharpening your communication skills in a supportive environment where your input and ideas are valued and integral to our success.

- Inclusiv - Diversity and inclusion are more than just words to us—they are principles we live by.  We celebrate unique perspectives, ensuring everyone feels valued and respected.

- Inventiv - As industry pioneers, we continuously reinvent and reimagine solutions. Sharing our knowledge and expertise to educate and lead the market is part of our DNA. If you love questioning the status quo, pushing boundaries, and challenging conventional thinking, you will fit right in. We admire intellectual curiosity and encourage it at every turn.

- Transformativ - We invest in the continuous growth and development of our team members, celebrating their contributions and supporting their work-life balance and overall well-being. Our holistic training, onboarding programs, and professional growth and development initiatives ensure you have the resources to succeed.

- Collaborativ - We transcend geographical boundaries, seamlessly operating across two coasts. Our culture thrives on cross-departmental collaboration and a unified sense of purpose, making teamwork a cornerstone of our success.

We are looking for a data driven Sr. Revenue Operations Manager to work closely with the Sales & Marketing teams on reporting and analytics. This role will work closely with key stake holders, such as the Sales Leadership team, to understand their reporting needs, and provide insights and analytics to help understand sales trends. This role will manage Salesforce, the sales team’s customer relationship management software, and be responsible for increasing sales’ productivity by streamlining processes, generating accurate CRM forecasting and data analytics, and implementing sales automation tools.

This position will be located in our New York City office with a hybrid work schedule of 3 days in office (Mon/Tue/Wed) and 2 days remote (Thursday/Friday).  

• Utilize Salesforce to generate reports and dashboards to track bookings and revenue performance at an individual and corporate level, analyze data including leads and opportunity tracking through the various sales stages, and provide insights and recommendations for optimizing revenue operations.
• Work with the Marketing team to measure ROI of Marketing efforts in Salesforce.
• Provide overall visibility into the commercial operations including both outward and inward reporting and monitoring which will include oversight on bookings and commissions tracking as an example.
• Serve as the subject matter expert and primary owner for key sales and marketing tools and platforms including the Cognitiv website and Splash platform's integration with Salesforce, and email marketing efforts.
• Own relationship, strategy, and road mapping with relevant product teams, supporting all revenue and retention efforts.
• Develop business plans, customer and market insights, and analyze program effectiveness.
• Establish performance measurement criteria and KPIs to track against business growth goals.
• Own our entire commercial tech stack focusing on a suite of tools to improve data quality, analysis, and reporting.
• Develop and maintain our pricing model and structure, including pricing tiers, and monitor pricing compliance across the organization. This will include maintaining the price catalog and associated quoting tools in Salesforce.
• Train new hires and existing employees on relevant systems.
• Implement processes for data cleaning and quality control of commercial information.

• BA/BS in Analytics, Business, Economics, Statistics, Math or similar
• Minimum 4-6+ years using Salesforce
• Minimum 4-6 years experience with compensation modeling, managing sales commissions and developing commission structure
• High comfort with and passion for data driven decision making
• Demonstrated expert-level proficiency in Salesforce, with the ability to customize, optimize, and leverage the platform to drive sales productivity and data accuracy.
• Experience or familiarity in working with the media or digital advertising industry
• Ability to influence and drive change among partner teams and leadership, in service of building new approaches and shifting the daily behaviors of a team
• Proficiency in and comfort presenting to and communicating with senior leadership

• Experience working in a startup organization
• Experience launching scaled growth to drive monetization goals
• Passion for structured problem solving, developing / testing hypotheses, and modeling
• Passion for change, growth and creativity!
• Familiarity with Sales tools such as: LinkedIn Sales Navigator, Collective[i], MediaRadar, Apollo.io, and SalesLoft

• $140,000-$160,000 Base Salary + Equity

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to job-related knowledge, level of relevant experience, education and skills. Base salary is just one component of your total rewards package at Cognitiv. Employees are eligible for equity and various benefits.

Here are some of the many benefits that our employees receive:

●       Medical, Dental and Vision coverage, including some plans that are 100% employer paid

●       12 weeks paid parental leave

●       Career Ladders slated to advance your career

●       Unlimited PTO

●       Work-From-Anywhere August

●       Equity at all levels

●       Comprehensive onboarding program (Cognitiv University)

●       Hybrid work model

●       Daily Lunch On Us

●       Health and Wellness Stipend

●       Cell phone reimbursement

●       Parking Expense (CA & WA Offices)

●       401(k) plan with employer match

●       Employee Assistance Program

●       Pre-tax commuter benefits

and MORE!

Cognitiv is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring equal employment opportunities for all employees and applicants, regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by federal, state, or local laws.