Deputy Chief of Staff (MONS)

**This position will be assigned to Mayor's Office of Nonprofit Services (MONS)**

The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. New York City Mayor Eric Adams is head of the executive branch of New York City's government. Previously, Mayor Adams has served the people of New York City as an NYPD officer, state senator, and Brooklyn borough president. The Adams’ administration is leading the fight to serve the people of the greatest city in the world, ensuring delivery of efficient and effective services, working to make New York City’s economy stronger, reducing inequality, improving public safety, and making the city more affordable that meets the needs of all New Yorkers. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities visit our careers page.

The Team You’ll Work With:
New York City nonprofits engage millions of residents each year in critical programs, from arts and culture to community building to housing, and the sector employs nearly a fifth of all NYC workers. The City across all agencies contracts and collaborates extensively with nonprofits for a range of public services. Recognizing nonprofits’ essential role in the fabric of the City in late 2021, the City Council passed Int. 1784 to establish a Mayor’s Office of Nonprofit Services.

The Mayor’s Office of Nonprofit Services engages with and supports both New York City’s nonprofit sector and City agencies that contract with nonprofit partners. Among its core functions, the Office will serve as a hub to engage with nonprofits and support them in navigating City bureaucracy, communicate critical information to nonprofits, set citywide performance expectations and track metrics to see how well the City supports and does business with nonprofits, lead the administration in systemic reform of City systems, processes, and laws, and coordinate activities to advance the recommendations of the Joint Task Force to Get Nonprofits Paid on Time.

The Problems You’ll Solve:
As a part of the Mayor’s Office of Nonprofit Services (MONS), you will tackle key challenges nonprofits face when contracting with the city. The role is centered on solving problems such as addressing delays in contracting or payment processing that can jeopardize the sustainability of vital services, ensuring nonprofits receive the customer service and guidance they need from the City to effectively provide services to New Yorkers, and building systems to support agencies and the Office as they seek to support nonprofits. You will work on improving the capacity of nonprofits to manage contracts and operations, helping streamline city processes, and ensuring that City agencies and nonprofits have the tools and support they need to thrive in delivering essential services to New Yorkers.

Working in close coordination with the Executive Director and Chief of Staff, the Deputy Chief of Staff will have wide latitude for independent action and decision-making in developing and managing the office’s collaboration with internal and external partners and stakeholders. The Deputy Chief of Staff will perform the following job responsibilities, which include and are not limited to:
- Oversee and manage special projects to ensure appropriate goals and timelines are met including resolving administrative hurdles and providing detail-oriented project management.
- Manage our Office’s relationship with our Advisory Council made up of external nonprofit partners, including supporting day to day operations and developing a strategy for committee and subcommittees meetings.
- Ensure intra-office coordination on office operations and promoting positive and efficient relationships through coordinating team building activities.
- Support internal/external stakeholder communications by acting as a liaison with City Hall, human service contracting agencies, community advocates, and nonprofit organizations.
- Work closely with the Chief of Staff to establish systems and processes to ensure the Office is effective and operates in an efficient manner, including personnel hiring and onboarding and monitoring Mayor’s Office and citywide policies and procedures.
- Guide and support staff in project design, resolving operational challenges, and pursuing additional strategic collaborative relationships with nonprofit partners and city agency staff to advance our goals.
- Lead and manage additional projects and take on one off tasks as needed.

PREFERRED SKILLS
The Deputy Chief of Staff will demonstrate a successful combination of the following key personal qualities, attributes, and professional qualifications:
- One or more years of experience in City government, with a preference for experience relating to work with nonprofit health and human services providers.
- Knowledge of/experience with City procurement, contracting, and budget processes.
- Demonstrated ability to build consensus among diverse City and external stakeholders.
- Demonstrated experience supporting the execution of cross-agency initiatives.
- Experience working with nonprofits of a wide range of sizes and understanding of the organizational challenges they face, including barriers to contracting with the City.
- Ability to use good judgement and handle sensitive matters with discretion

Additional Information
To best serve the City we represent, MOCS seeks individuals from a variety of backgrounds who can bring different perspectives to contribute to the work of the office. MOCS also seeks candidates who want to contribute to a work environment that values teamwork, inclusion and respect.

To Apply
External Applicants, please go to www.nyc.gov/jobs and search for Job ID#: 717377
Current City Employees, please go to www.nyc.gov/ess and search for Job ID#: 717377

Mayor’s Office of Contract Services is an equal opportunity employer. Mayor’s Office of Contract Services recognizes the unique skills and strengths gained through military service. Veterans and service members of the U.S. Armed Forces are strongly encouraged to apply. Special accommodations provided to applicants with disabilities. Please contact MOCS Disability Service Facilitator at [email protected] or 212-298-0734 only to request an accommodation. No other phone calls or personal inquiries permitted.

RESEARCH PROJECTS COOR(MA)-MGR - 0527A

1. Do you have a baccalaureate degree from an accredited college or university?

2. Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities?

3. Do you have a four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above?

4. Do you have a satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above?

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.