Senior Policy Analyst - Operations Officer III (DHR)

THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE, DEPARTMENT OF HUMAN RESOURCES

SENIOR POLICY ANALYST - OPERATIONS OFFICER III

POSTING DATE: 10/27/2025

SALARY RANGE: $79,507.00 - $127,043.00

GET TO KNOW US

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here:  https://humanresources.baltimorecity.gov/hr-divisions/benefits

JOB SUMMARY

Senior HR Policy Analyst:  Employees in this class perform professional work in planning, coordinating or directing an administrative, programmatic or technical operation for an agency.  Employees in this class investigate, study, evaluate compliance, and recommend city-wide policies and procedures to maximize the strategic use of human resources through policy development. Work of this class involves assisting with managing an agency operation requiring integration of moderately complex processes; or assisting a higher-level manager in the administration of a complex operation.  Initiative and independent judgment are exercised within a framework. Work of this class involves reviewing the work of junior professional or technical personnel. Employees in this class receive managerial supervision from an administrative superior. Employees in this class work a conventional work week.  Some positions in this class may be required to work evening and weekend hours and 24-hour callback in an emergency.  Work is performed in an office where work conditions are normal.  Work requires minimal physical exertion.

ESSENTIAL FUNCTIONS

• Executes a systematic process for policy development and implementation and provides interpretation of City-wide policies and procedures through consultation, development of informative content and guidance materials, and live/online training on various HR topics, including related areas of legal compliance. Researches and provides written analyses of internal Department of Human Resources and Citywide human resource policies and procedures utilizing such documents as the City Charter, Department of Human Resources Rules, Memoranda of Understanding (employee agreements), Administrative Manual, Board of Estimates Rules and other applicable laws, rules and regulations to develop and implement human resource policies and procedures.

• Monitors legislative, regulatory, and other compliance-related developments to prepare draft bill reports for the City Council. Monitors legislative, regulatory, and other compliance-related developments to prepare draft bill reports for the City Council. Keeps the Division’s legislative calendar of events and may periodically attend City Council and Maryland General Assembly hearings on behalf of DHR, as required.

• Compiles data for monthly, quarterly, and annual reports and provides analysis of data and findings on areas identified by management. Makes recommendations for process improvements to increase policy compliance.

• Compiles data for monthly, quarterly, and annual reports and provides analysis of data and findings on areas identified by management. Makes recommendations for process improvements to increase policy compliance.

• Conducts special investigations into a wide variety of employment-related areas such as employment law; administrative policies, workplace violence, discipline, Title 7, EEO, workplace harassment and other matters as required.

• Assists with planning, coordinating and reviewing for accuracy the work of subordinate personnel.

• Other duties as assigned. 

EDUCATION AD EXPERIENCE REQUIREMENTS 

EDUCATION: Have a bachelor’s degree from an accredited college or university and five years of experience in administrative or professional work.                       AND                                                                            

EXPERIENCE: Have five years of experience in administrative or professional work.

OR                                                                            

EQUIVALENCIES:  Have an equivalent combination of education and experience.

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Knowledge of the principles and practices of public and business administration, including the process of planning, organizing, staffing, directing and controlling.                                                          

• Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information.

• Knowledge of the basic principles of accounting, budgeting, fiscal controls and statistics.

• Knowledge of management practices and methods.

• Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects.

• Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.

• Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures.

• Ability to prepare and present reports or recommendations clearly and concisely.

• Ability to compile financial and operational data and to analyze charts reports and statistical and budgetary statements.

• Ability to coordinate the activities of various organizational units.

• Ability to plan, organize and direct the work of others.

• Ability to research and write complex narrative and statistical reports

• Ability to speak and testify effectively before governmental and legal bodies and commissions, the media and community and business groups.

• Ability to establish and maintain effective working relationships with city officials, community and business groups.

ADDITIONAL INFORMATION

BACKGROUND CHECK

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.

PROBATION

All persons, including current City employees, selected for this position must complete a 6-MONTH mandatory probation.

EQUAL OPPORTUNITY STATEMENT

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application.

Financial Disclosure:
 This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. 

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER