Learning Associate

Overview

WHO are we looking for?

Are you passionate about delivering exceptional learning experiences and want to grow your career in the learning and development space? At CAPTRUST, we’re seeking a detail-oriented and enthusiastic Learning Associate to join our growing team. In this entry-level role, you’ll play a key part in both the coordination and design of learning experiences that help our employees thrive.

As a member of the Human Resources team, approximately 50% of your time will be dedicated to managing the logistics that ensure the smooth delivery of HR programs – including scheduling, internal communications, and administrative coordination.  The remaining 50% will focus on supporting the design, development, and upkeep of engaging, modern learning content that aligns with organizational goals and enhances the employee experience. 

The ideal candidate is a strong communicator, a creative problem-solver, and a team player with an eye for detail. The candidate enjoys coordinating moving pieces, learning new tools, and contributing to content that supports others’ success. Whether it’s formatting a presentation, updating eLearning modules, or scheduling upcoming learning events, the candidate brings energy, ownership, and curiosity to their work.

This is an exciting opportunity for someone who is organized, tech-savvy, and eager to grow in both instructional design and program delivery. If you’re energized by building great learning experiences and supporting teams that care deeply about people and performance. Apply Now!

Responsibilities

Learning Coordination (50%)

• Manage logistics for virtual and in-person learning programs, including scheduling, calendar invitations, registration, and facilitator communications.
• Support administration of our Learning Management System (LMS), including user enrollment, assignments, and basic troubleshooting.
• Maintain accurate training records to support compliance and internal tracking needs.
• Draft and distribute participant and leader communications for training sessions, including pre-work, reminders, and follow-up messaging.
• Administer post-session surveys and gather feedback to support continuous improvement of our offerings.

Instructional Design Support (50%)

• Partner with colleagues to format, revise, and maintain learning materials such as slide decks, participant guides, and eLearning modules.
• Use existing templates and tools to create engaging digital and visual content. Conduct light research and source content to support curriculum development efforts.
• Support quality assurance and version tracking processes to ensure content is accurate, clear, and brand aligned.
• Collaborate with internal stakeholders and subject matter experts to validate content and meet business needs.
• Track milestones and provide light project management support on instructional design projects.

Qualifications

Minimum Qualifications:

• High school diploma or equivalent required; bachelor’s degree in Instructional Design, Educational Technology, Communications, or a related field preferred.
• 0-2 years’ experience in training operations, learning coordination, or instructional design support (prior internships or academic projects welcomed).

Desired Qualifications/Skills:

• Strong attention to detail and ability to manage multiple tasks and deadlines.
• Proficient in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook, Teams).
• Experience using tools like SharePoint, OneDrive, and Canva.
• Exposure to content development platforms and learning management systems (e.g., Absorb LMS, PowerPoint, or similar).

WHAT can you expect from your career at CAPTRUST?

Our colleagues, like our clients, tend to stay with CAPTRUST for years. There’s a reason for it; it’s a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.

Our Employee Benefits Package shows how much we value our team.  Some benefits include:

• Employee ownership opportunities
• Brick Bonus success sharing program
• Comprehensive health coverage + Personify Health wellness platform
• 401(k) program with a 5% employer match + financial planning for colleagues

WHERE will you be working?

4208 Six Forks Rd #1700 | Raleigh, NC 27609

Due to the nature of the role, this is not a remote or work from home position. #LI-Onsite

HOW do we build a world class organization one brick at a time?

We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.

Are you the next brick? 

To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:  

• Ability to build successful, collaborative, and trusting relationships
• Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information
• A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
• Inherent desire to give back to our communities and enrich the lives of those around us
• An other-centered mindset
• Integrity through maintaining objectivity 

EEO/Diversity Statement:

At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.

CAPTRUST is committed to providing employment opportunities without regard to race, color, age, sex, sexual orientation, familial status, religious creed, national origin, ancestry, medical condition, marital status and registered domestic partner status, citizenship status, military and veteran status, disability, protected medical condition, genetic information, or any other status protected by law. CAPTRUST makes all employment decisions without regard to these protected statuses and does not tolerate harassment or discrimination. #entry