Business Director, International Workforce Planning Lead

Business Director, International Workforce Planning Lead

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a member of the International Talent Expansion team, you will work with senior leaders across the company to expand our presence in both new and existing international locations as part of our talent strategy.

General Responsibilities:

Capital One Technology and Product are at the forefront of innovation, and our success hinges on having the right talent in the right place at the right time, globally. As the Director of International Workforce Planning, you will be a strategic leader responsible for defining and executing our global workforce strategy. You will lead a high-performing team of Workforce Planning Leads, partnering closely with our Technology and Product organizations to develop robust annual and long-term demand and supply plans that ensure we meet our ambitious growth objectives.

This role requires a blend of strategic vision, analytical rigor, and exceptional leadership. You will leverage data and insights to forecast talent needs, identify skill gaps, and develop proactive solutions to optimize our international workforce. You will also drive the implementation of advanced workforce planning methodologies and technologies to enhance efficiency and decision-making.

Key Responsibilities:

• Strategic Workforce Planning Leadership: Lead the development and implementation of comprehensive annual and long-term international workforce plans, aligning with Capital One's Technology and Product strategies.

• People Leadership: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. You will foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results 

• Demand & Supply Forecasting: Partner with Technology and Product leadership to accurately forecast future talent demand, considering factors such as product roadmaps, market trends, and organizational growth. Analyze internal and external talent supply to identify potential gaps and opportunities.

• Data & Analytics: Utilize advanced analytics and workforce modeling to provide actionable insights into workforce trends, risks, and opportunities. Develop and report on key workforce metrics to inform senior leadership.

• Process Optimization: Drive the continuous improvement of workforce planning processes, tools, and systems, leveraging technology to enhance efficiency and accuracy.

• Stakeholder Collaboration: Build strong relationships with senior leaders across Technology, Product, HR, and Finance to ensure integrated planning and effective execution of workforce strategies.

• Change Management: Lead change initiatives related to workforce planning, ensuring successful adoption of new strategies and processes across diverse international teams.

• Clear results orientation: Display an intense focus on achieving both short and long term goals. You will drive and execute an agenda in an uncertain and fluid environment.

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus.

Basic Qualifications:  

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

• At least 7 years of experience in analysis 

  

Preferred Qualifications:  

• Master’s Degree 

• 2+ years of experience in financial services 

• 1+ year of experience in consulting 

• 3+ years of experience in people management 

 

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $226,000 - $257,900 for Business Director

 

New York, NY: $246,500 - $281,300 for Business Director

 

Richmond, VA: $205,400 - $234,400 for Business Director

 

 

 

 

 

 

 

 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).