Sales Enablement & Training Manager

Why Socure?

At Socure, we’re on a mission—to verify 100% of good identities in real time and eliminate identity fraud from the internet.

Using predictive analytics and advanced machine learning trained on billions of signals to power RiskOS™, Socure has created the most accurate identity verification and fraud prevention platform in the world. Trusted by thousands of leading organizations—from top banks and fintechs to government agencies—we solve real, high-impact problems at scale. Come join us!

About the Role:

Socure’s Global Enablement team is expanding to include a Sales Enablement and Training Manager. The Global Enablement team leads Socure University, which is essential to helping Socure employees develop the product and industry knowledge they need to thrive in their roles. This role, reporting to the Head of Global Enablement, will play an important role in ensuring that training runs smoothly and efficiently and operates at scale as we continue to hire across the company.

This is an excellent opportunity for someone who is highly organized, attentive to detail, comfortable working with deadlines and enjoys delighting internal customers. In this role you’ll collaborate with people and teams across the organization and will gain insight into how a Learning function creates and delivers best in class learning experiences with high impact.

This person will have the opportunity to work with departments across sales, engineering, data science and other disciplines in a top-rated Machine Learning / Artificial Intelligence-driven organization.

Requirements:

• Develop and update an LMS training learning path for all new hires.

• Develop and update Level 2 LMS learning path for all new hires.

• Build AI role plays for different personas inside the org. Discovery Calls, Demo Calls, etc.. Personas include (AE, SC, SAM, TPM and possibly other parts of the organization)

• Have 1:1 with field sales reps and SDRs during their first year tenure to ensure they are on track.

• Take corrective action if people are on track. Personalize training, escalation, etc.

• Provide team administrative support, include entering new hires into our Learning Management System (LMS) and recording training attendance

• Track all enablement activities and scores of employee training through every stage and all certifications requirements

• Coordinate training events and collaborative cross-team initiatives

• Identify opportunities to improve processes and enhance the employee experience with training

• Gather data/feedback on program engagement and efficacy and create reports for leadership

• Evaluate new tools to ensure Socure Enablement is industry leading.

Qualifications:

• Bachelor’s Degree or equivalent professional experience

• 4-6 years of experience in Enablement

• Experience with Learning Management Systems, such as LearnUpon, Mindtickle, Showpad, Seismic, Highspot.

• Experience with AI. Summarize meetings, build training materials, research industries, personas, etc.

• Experience managing projects with multiple tasks from start to finish

• Ease with working in a fast paced, deadline driven environment

• Strong verbal and written communication skills—the ability to interact with people at all levels within the organization

• Highly organized and attentive to detail

Nice to have:

• Technology products or software as a service company experience

• Security enablement industry experience

• Fraud industry experience.

• Interest in building a career in Enablement and Learning and Development

Socure is an equal opportunity employer and values diversity of all kinds at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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