People Partner - US Production

At Blue Bottle, our mission is to connect the world to delicious coffee. From seed to cup, we elevate the craft of coffee in everything we do. We strive to build a better tomorrow by investing in what matters: a sustainable future for our people, the company, and our planet.

About the job:

Blue Bottle is writing a new chapter to the story and traditions of coffee, food and hospitality, and the People team is helping us build the company and culture to do it. Blue Bottlers love our company, products, and mission - a great foundation from which to make Blue Bottle the place to start and pursue a career in world-class hospitality and delicious food & beverage. Our People Partners provide strategic and tactical People consultation to optimize talent, performance, development  and culture with the goal of achieving exceptional business results across Blue Bottle Coffee. We are building the next great company that everyone wants to work for, and this role is critical to pursuing that mission as we grow. This position supports our growing US production facilities located in West Sacramento, CA and Berkeley, CA. Our production team members do an impressive job of preparing and packaging all the delicious coffee delivered to our guests and Digital subscribers. This role will also provide support to the US cafes and G&A teams, as needed, the majority of time will be spent with the production teams, especially as this function continues to expand.

• Provide strategic business partnership to leaders within your business and/or market with a clear focus on performance management, change management, leadership development, and conflict resolution.
• Perform routine production site visits to work directly with the team members in order to assess People-related focus areas and drive employee engagement through People initiatives.
• Deliver appropriate coaching and development feedback to our leaders and team members.
• Partner, investigate and help resolve employee relations matters and investigations including workplace conflicts or allegations of policy and/or legal violations; work to ensure issues are properly identified, reported, investigated and resolved.
• Contribute to the development of People programs and processes such as succession planning, learning and development, recognition programs, and DEI&B.
• Builds collaborative working relationships with the People functions to roll out company-wide programs. 
• Participate and lead cross functional teams to complete assigned People projects on time, to specifications, and with accuracy and efficiency.
• Evaluate and recommend best practices in the application of HR processes, systems and policies.
• Facilitate learning and development programs for Blue Bottle Coffee.
• Maintain an awareness of People principles, practices and the related regulations in the US with specific emphasis on the geographies assigned to the position.
• Provide bilingual HR support for our English & Spanish speaking production team members, ensuring equitable access to information, resources, and support.
• Partner with staffing agencies to ensure timely and compliant support for temporary workforce needs, aligning agency practices with company policies and supporting a consistent team member experience during periods of high production demand.

• Able to combine great people intuition, business judgment and discretion in your decision-making.
• A deeply empathetic listener who people naturally trust and seek out for help or another perspective.
• Someone who inherently believes in the potential within people, but also recognizes problems and doesn’t shy away from difficult conversations to help them grow and succeed.
• Collaborative and build trust-based relationships with executives, leaders and employees.
• A clear and effective communicator in both conversation and written word.
• Adept at recommendations to effectively resolve problems or issues; using judgment that is consistent with Blue Bottle culture as well as standards, practices, and/or employment law.
• Highly organized and detail-oriented, able to prioritize while not letting anything drop.
• Comfortable with ambiguity, rapidly changing environments, and building from scratch.

• Must have at least 6 years experience as an HR generalist/ Business Partner (ideally in consumer retail, food/beverage, hospitality, and/or production facilities) and/or regional multi-unit business leader.
• Strong grasp of US and state-specific risk, safety, labor/employment laws and practices, especially as they relate to non-exempt workforce.
• Broad familiarity with general HR disciplines and best practices (i.e., recruiting, training, compensation/benefits, OD) and ability to apply practices with judgment to state specific situations.
• Specific experience with employee relations and navigating difficult situations and conversations.
• Superb judgment and integrity, including excellent decision making skills and a bias to action.
• Experience working in unionized environments is strongly preferred.
• Bilingual in both English and Spanish (spoken and written) strongly preferred.
• Last but not least, a deep love for great coffee, food, and exceptional customer experience.

• Expressing or exchanging ideas by means of the spoken word. 
• Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication. 
• Making substantial movements (motions) of the wrists, hands, and/or fingers.
• Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and written documentation.
• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. This role requires a mix of sedentary work and active on-site engagement in production or cafe environments.  Occasionally walking, climbing stairs, and standing occur in this role. 
• Environment: this role is protected within a building, but may be exposed to mild changes in temperature with heating or air conditioning. 

• This is an on-site role based in Production to be regularly present at the West Sacramento, CA location and requires travel up to 15% to the production site in Berkeley, CA. Additional walking, stooping, sitting, and mobility may be required. Exposure to outside environmental elements may be experienced due to travel through airports, airplanes, and in between facilities.

• This position has a salary range of $95,000 - $110,000 annually. This salary is a good-faith estimate for this position. The final salary offer will be determined after reviewing relevant factors, which include a candidate's qualifications and experience, where appropriate.
• Medical, dental, and vision coverage for eligible employees starting on your first day
• 401(k) plan
• Paid time off
• 50% discount on all products, both online and in-cafe, this includes food, beverages, whole bean coffee, and merchandise
• Flexible spending account & commuter benefits
• Employee Assistance Program
• And more!

At Blue Bottle Coffee, you’ll be a vital part of our guests’ experience and a crucial link in delivering the most delicious coffee we can find to every person who walks through our doors, be it in person or online. If you’re ready to bring beautiful and thoughtfully rendered experiences to life, please apply and join us.

Blue Bottle is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business’s needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace.

We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. 

We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision, security, safety, or morale, or if doing so could create conflicts of interest.

We will consider employment-qualified applicants with arrest and conviction records.

We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed Form I-9.