Executive Assistant, US Consumer Services-Control Management - job 2 of 4

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The Executive Admin Assistant is a critical member of U.S. Consumer Services Control Management team who provides organizational support, ensures the team’s logistical needs are met, and helps to promote a positive atmosphere and work culture. If you are a highly pro-active individual with strong organization and interpersonal skills, and who thrives in a dynamic and fast-paced environment, we strongly encourage you to apply for this role. The successful candidate will be responsible for day-to-day administrative support for two to three vice presidents (VPs) including calendar, travel, and expense management. In addition, they will support each VP’s teams on personnel-related tasks including onboarding and offboarding of colleagues, supply management, and other ad-hoc projects such as colleague engagement. 

Key Responsibilities:

• Responsible for calendar management on a daily, weekly and monthly basis for multiple VPs
• Manage meeting logistics (in-person and Webex)
• Manage general follow-ups to effectively meet deadlines and commitments
• Work closely with the other administrative assistants on office operations
• Maintain headcount reporting, organizational charts, and department distribution lists
• Organize internal and external business meetings, making all necessary arrangements including sending invites, reserving rooms, Webex setup, and arranging catering
• Ensure timely preparation and processing of expense reports
• Manage travel arrangements, as needed
• Other ad hoc administrative work, as needed 

Minimum Qualifications:

• Ideal candidate will have previous experience as an Executive Assistant
• Excellent calendar management skills
• Ability to quickly adapt and be flexible in a dynamic workplace
• Ability to effectively deal with a broad range of contacts and personalities – internal and external
• Strong sense of integrity with ability to handle confidential and sensitive information with discretion
• Exceptional organizational, administrative and interpersonal skills
• Ability to prioritize multiple tasks with minimal guidance, solution-oriented
• Strong written and verbal communication skills
• Extremely thorough with a high level of attention to detail and quality; timely follow up
• Proven team player with ability to collaborate across groups and influence others
• Experience in providing support remotely to a geographically disbursed team
• Positive, can-do attitude

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Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions