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Service Account Assistant - job 1 of 4

Company Description

About Us
At Next Comms Talk, we believe in the power of strategic communication. As a forward-thinking business solutions firm, we specialize in crafting impactful messaging and executing precise communication plans that drive measurable results. Our team thrives on innovation, clarity, and a commitment to helping our partners grow through tailored marketing strategies.

 

Job Description

Job Description

Next Comms Talk is seeking a reliable and detail-oriented Service Account Assistant to support our account management and service delivery teams. This role is ideal for someone who is organized, responsive, and ready to contribute to a professional and client-focused environment.

Responsibilities

  • Assist account managers in maintaining and organizing client accounts

  • Coordinate service requests, follow-ups, and documentation with precision

  • Prepare and process client updates, reports, and internal communications

  • Monitor service timelines and ensure timely completion of deliverables

  • Maintain accurate records of all client interactions and service activities

  • Serve as a point of contact for client inquiries and support

  • Collaborate with internal departments to ensure customer satisfaction

Qualifications

Qualifications

  • Associate’s or Bachelor’s degree preferred

  • 1-2 years of administrative or client service experience

  • Excellent organizational and time management skills

  • Strong written and verbal communication abilities

  • Proficient in Microsoft Office Suite (Excel, Outlook, Word)

  • Ability to work independently and collaboratively in a team setting

  • High attention to detail and problem-solving mindset

Additional Information

Benefits

  • Competitive salary: $56,000 – $61,000 annually

  • Career growth and advancement opportunities

  • Supportive and professional team environment

  • Comprehensive training and onboarding

  • Paid time off and holiday schedule

  • Health and dental plan options available

Average salary estimate

$58500 / YEARLY (est.)
min
max
$56000K
$61000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
September 1, 2025
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