Client Account Representative - job 1 of 19
Company Description
About Us
At Next Comms Talk, we believe in the power of strategic communication. As a forward-thinking business solutions firm, we specialize in crafting impactful messaging and executing precise communication plans that drive measurable results. Our team thrives on innovation, clarity, and a commitment to helping our partners grow through tailored marketing strategies.
Job Description
Job Description
We are seeking a highly motivated and detail-oriented Client Account Representative to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring their needs are met and that their accounts are managed efficiently and professionally. This position is ideal for individuals who are passionate about client relations, business communication, and delivering top-tier service.
Responsibilities
Serve as the day-to-day liaison between clients and internal teams
Maintain accurate client records and manage account documentation
Ensure timely responses to client inquiries and service needs
Monitor account performance and report key metrics
Coordinate client meetings, updates, and review sessions
Assist in resolving client issues with professionalism and urgency
Identify opportunities for upselling or additional services
Support the onboarding of new clients and account transitions
Qualifications
Qualifications
Bachelor’s degree in Business, Communications, or a related field preferred
1+ year of experience in account management, customer service, or client support
Strong written and verbal communication skills
Excellent organizational and time-management abilities
High attention to detail and a problem-solving mindset
Ability to handle multiple client accounts simultaneously
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Additional Information
Benefits
Competitive salary: $58,000 - $63,000 per year
Opportunities for career advancement and professional development
Collaborative and supportive team environment
Paid time off and holidays
Health, dental, and vision insurance options
Ongoing training to develop professional and interpersonal skills
Average salary estimate
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