About Us – Reboot Staff
At Reboot Staff, we provide innovative and people-centered staffing solutions that empower businesses to thrive through strong, skilled, and reliable talent. Our mission is to redefine the staffing experience with professionalism, integrity, and a deep understanding of our clients’ and candidates’ unique needs. Located in Austin, TX, we are committed to fostering meaningful partnerships that drive long-term success.
Job Description
We are seeking a highly organized and proactive Service Account Coordinator to join our growing team at Reboot Staff. This role plays a key part in managing client relationships, ensuring seamless service delivery, and maintaining high satisfaction levels with our corporate partners.
Responsibilities
Serve as the primary point of contact for assigned client accounts
Coordinate service delivery processes, ensuring accuracy and timeliness
Monitor and manage schedules, workforce assignments, and job orders
Address client inquiries, resolve issues, and provide timely updates
Collaborate with internal teams to align resources with client needs
Maintain accurate records and prepare regular performance reports
Assist in onboarding and orientation of assigned personnel
Qualifications
Proven experience in client service, account coordination, or a similar role
Excellent organizational and communication skills
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving abilities and attention to detail
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
Benefits
Competitive salary: $57,000–$63,000 annually
Professional growth and development opportunities
Supportive and collaborative team environment
Health, dental, and vision insurance options
Paid time off and company holidays
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