Associate Director, Inside Sales

Permanent remote role, candidate can be located anywhere in the U.S.

As an Associate Director, Inside Sales, you will provide dynamic leadership and strategic direction to multiple sales teams, ensuring alignment with the company's objectives. You will play a crucial role in shaping sales strategies, optimizing performance, and driving sustainable growth across departments. Your leadership will inspire teams to achieve their highest potential and exceed business targets.

Responsibilities:
• Provide strategic leadership and direction to multiple inside sales teams.
• Develop and implement comprehensive sales plans that align with organizational goals.
• Lead cross-departmental initiatives to drive sales growth and enhance customer experience.
• Analyze market trends and sales metrics to refine strategies and improve performance.
• Ensure effective utilization of CRM systems and sales tools across teams.
• Lead recruitment, training, and development programs to build a high-performing sales force.
• Resolve complex sales and customer issues.
• Collaborate with product, marketing, and customer service teams to drive sales initiatives.
• Prepare and present detailed sales reports to senior leadership.
• Cultivate a culture of continuous improvement and innovation within the sales teams.

Skills:
• Executive Leadership: Proven ability to lead and inspire multiple sales teams.
• Strategic Vision: Developing long-term sales strategies aligned with organizational goals.
• Cross-Functional Collaboration: Effectively working with diverse teams to achieve sales objectives.
• Market Analysis: Ability to analyze market trends and integrate insights into sales strategies.
• Team Development: Extensive experience in recruitment, training, and developing sales talent.
• Complex Problem Solving: Skill in resolving high-level sales and customer issues.
• Reporting: Expertise in creating and presenting sales performance reports.
• Innovation: Fostering a culture that encourages innovative sales approaches.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.