Sr. Software Engineer (DevOps)

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa has a great toolbox of leading technologies including Cybersource and Authorize.net. Together, we are building leading edge full-service Payment Management solutions combining global payment processing, fraud management and payment security systems.

We are looking for talented, technical, proactive, energetic, and passionate engineers who embrace challenges and are proven problem solvers. As a DevOps Engineer you will be part of a team of DevOps professionals building and working on enterprise grade CI/CD pipelines. You will own fields like infrastructure orchestration, reliability engineering, security, access control, and monitoring. You will keep up with the latest development in cloud infrastructure and DevOps, reevaluate architectural choices and coordinate migration if needed. Must have a passion for improving process, eliminating waste in workflows and enjoy the technical challenges in a fast paced, dynamic environment. In addition, you need Understand the end-to-end product topology from infrastructure and application perspective. Identify risks early on and ensure they are addressed before they become actual problems, whenever possible. Actively look for opportunities to improve the availability, reliability, and performance of the system by applying the learnings from monitoring and observation

Essential Functions and Responsibilities:

• Maintains, extends, and builds automated Continuous Improvement (CI) and Continuous Delivery (CD) pipelines.

• Designs, implements, and manages reliable build/deployment systems.

• Monitors official builds and drives infrastructure issues to resolution.

• Work on App Services Engineering (ASE) strategic efforts – working on all 3 layers of the stack related to infrastructure, middleware, and continuous integration and delivery frameworks.

• Provide level 1 and 2 technical support and troubleshooting issues in the Release Builds and Deployments.

• Work on Application setup and support on physical / virtual / container platforms,  troubleshooting OS and release issues.

• Will operate as a Front-end Engineer on Release process, builds, deployments and some devops tools. 

• Must have worked on tools Jenkins, JIRA, GIT, Maven, Chef/Ansible, docker, Kubernetes and RHEL and Any scripting.

• Define and evolve Build & Release best practice by working within teams and educating the other stakeholder teams. These best practices should support traceability & auditability of change.

• Ensure continuous availability of various Applications, Environments & tools supporting SCM & Release Management including Source Control, Containerization and Continuous Integration

• Identify parts of the system that do not scale or are instable, provide alleviating measures and drive long term resolution of these problems.

• Sharing knowledge with others is a must, this will be achieved through presentations to the development community as well as helping others out with the knowledge gained over time.

• Actively look for opportunities to improve the availability, reliability, and performance of the system by applying the learnings from monitoring and observation

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

This roles does not offer relocation or immigration support now or in the future.

Basic Qualifications

• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) 5 years of releven work experience
• 4+ years of hands-on experience in software industry in infrastructure and Devops.
• Should have hands on and good understanding on Release Engineering & Devops tools.
• Responsible for CI/ CD process and issues with respect to release engineering.
• Proficient in one or more scripting languages is a plus: Unix Shell, Perl, Python
• Working experience in Containerization, pipeline creation, Jenkins file/Git
• Working knowledge of Chef/Ansible or equivalent is a must
• Working knowledge in Containerization platform tools like, Kubernetes, Docker,
• Working knowledge in IAC, Terraform  
• Experience supporting production Windows and/or Linux environments, including process management, user management, distilling log files, and debugging performance issues.
• Coding experience beyond simple scripting
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Knowledge of two or more platforms like Kafka, NginX, CDN, Redis/Hazelcast, Middleware software, Elastic, various SQL and NoSQL database platforms is also expected.
• Knowledge in Java or related technologies would aid in bug fixing, understanding the products supported better and to support integration related issues.
• Experience supporting and working on web and mobile applications and troubleshooting problems in a cross-functional environment.
• Experience supporting production Windows and/or Linux environments, including process management, user management, distilling log files, and debugging performance issues.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 117,600.00 to 166,150.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.