Senior Business Manager

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Principle Responsibilities

We are seeking a proactive and analytical professional to support and enable our Regional Sales teams in driving revenue growth and improving operational efficiency. This role will serve as a key bridge between Regional Visa Direct and Global teams ensuring cross functional alignment, data-driven decision-making, and seamless execution of initiatives.

1. Strategic Support:

• Assist the Head of Global Visa Direct Revenue Operations in evaluating global and regional, internal and external strategic projects aimed at increasing revenue. Support the coordination of strategic initiatives aimed at optimizing revenue.

• Help to achieve the long-term revenue and transformation of Global Visa Direct while working with key members of the Global CMS and Visa Direct Teams, regional Visa Direct teams as well as but not limited to Finance, Pricing, Deal teams on an ongoing basis.

• Be the strategic partner to the Head of Global Visa Direct Revenue Operations, organize and prioritize critical information, issues, and data to facilitate efficient decision-making.

• Manage specific deliverables for the Head of Global Visa Direct Revenue Operations ensuring timely completion, including ensuring that expected actions are acted upon and addressing time-sensitive business requests from senior management.

2. Revenue Optimization:

• Maintain, enhance, and automate Visa Direct sales tracking tools to simplify, visualize, and control sales data, enabling Regional Sales teams to work more effectively. Build new tools as needed to meet evolving business requirements.

• Collaborate closely with Regional Business Planning & Operations teams to gather insights on revenue opportunities, operational inefficiencies, blockers, and market challenges. Translate regional feedback into actionable strategies at the global level.

• Partner with multiple teams across the organization to implement revenue improvement initiatives. Lead process design and development from scratch when needed, ensuring alignment, stakeholder buy-in, and smooth execution to build a best-in-class sales organization.

• Support the Visa Direct team in strategic decision-making, leveraging data and analytics to drive revenue optimization.

• Ensure the successful implementation of pricing changes across regions. Track and pursue pricing opportunities for Visa Direct identified by regional teams. Partner with the Pricing team to relay sales feedback and ensure pricing updates are effectively executed.

• Drive a culture of continuous improvement by identifying opportunities to streamline workflows, eliminate inefficiencies, and implement best practices across the sales organization.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Strong analytical background and extensive minimum 5 years experience in revenue optimization, forecasting, and budgeting in multinational organizations.
• Proven ability to work under pressure and to meet deadlines.
• Strong team player, self-motivated and the ability to work independently at coordinating cross functional activities, obtain buy-in and elevate issues at critical junctures appropriately.
• Self-motivated, 'can do’ attitude. Excellent problem-solving skills with a strong customer-centric mindset
• Strong PC and high proficiency with Microsoft Office Suite products (Excel, Word & PowerPoint)
• Excellent communication skills, including verbal, written and presentation necessary. Active listening skills required.
• Ability to explain complex business concepts to broad audiences in an approachable way.
• Comfort leading and working closely with cross-functional teams required.
• Understanding of payments industry, Visa business, Visa Directs, or experience in Payment Systems would be an advantage.

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 120,900.00 to 175,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.