Client Service Representative - job 1 of 6
ESSENTIAL FUNCTIONS:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
• Scheduling and confirming appointments
• Placing outbound calls for follow-ups and to relay doctors messages
• Presenting and explaining fees, including processing payments
• Recommending, selecting, and obtaining products and services, including prescriptions
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
• Managing medical records, reports and correspondence
QUALIFICATIONS:
• At least one year of proven past experience helping customers
• High School Diploma/GED or equivalent
• Excellent listening and communication skills
• Compassion for pets and people—as well as awareness and understanding of others’ reactions
-Enjoy working with a team, but able to be productive on your own
• Proven decision-making skills to choose the most appropriate course of action, and ability to change course quickly
• The ability to integrate new information into problem-solving
• Proficiency in Microsoft Office
• Willingness to work non-traditional hours, including nights, weekends and holidays
• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste
This position is part time with potential to go full time in the next 2-3 months.
BENEFITS:
We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more! Compensation for this position starts at $22-$24.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
VCA Chatoak Animal Hospital is hiring an experienced Overnight Veterinary Technician to provide hands-on patient care, anesthesia monitoring, and surgical support during overnight shifts at our Granada Hills AAHA-accredited hospital.
Experienced Registered Veterinary Technicians are needed to provide emergency and surgical support at a remodeled, fully equipped specialty and ER hospital in Woodland Hills, CA.
Serve as a frontline Patient Service Specialist in Vanderbilt's GI clinic, coordinating appointments, registrations, and patient communications to support high-quality care.
Experienced customer service professional needed to manage high-volume pharmaceutical orders, resolve order and billing inquiries, and act as a subject matter expert across internal teams at AbbVie in Florham Park, NJ.
OSR Physical Therapy is hiring an onsite Medical Receptionist to manage scheduling, EHR tasks, front-desk operations, and assist therapists in delivering excellent patient care.
Experienced product-support professional needed to lead escalations, mentor teammates, and collaborate with product and engineering teams to improve customer outcomes for a US-based company.
Citizant is hiring a detail-focused HSPD-12 Badging & Credentialing Specialist to perform PIV enrollment, verification, and credential management for federal personnel in Des Moines.
Grow Financial Federal Credit Union is hiring a bilingual (Spanish) Remote Collector to manage delinquent accounts through phone and written outreach, negotiate repayment plans, and support member-focused recovery solutions.
GreenState Credit Union seeks a service-driven, detail-oriented bilingual (Spanish preferred) Member Service Representative to provide front-line branch support and promote member solutions.
Lead Playground’s onboarding function to scale the customer activation experience and ensure new child care centers adopt and succeed on our platform.
Provide part-time remote Russian-language online support from anywhere in the U.S., handling straightforward user requests and record updates with paid training provided.
CaptivateIQ is hiring a visionary VP of Technical Services to lead and transform Customer Education, Professional Services, and Technical Support toward a scalable, AI-enabled, product-led enablement model.
PAR Technology is hiring a remote, U.S.-based Customer Support Agent to provide first-level POS hardware and software support and exceptional customer service for restaurant clients.
Travel + Leisure Co. seeks an evening Front Desk Associate at Wyndham Stablewood Springs Resort to deliver welcoming, accurate, and efficient guest service from registration through checkout.
Provide efficient appointment scheduling and front-line client service for California Closets' Richmond showroom while supporting centralized scheduling and administrative needs.
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people, and our communities. From primary care t...
45 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
