POSITION SUMMARY:
The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role.
GREENSTATE CULTURE:
At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities.
GreenState is proud to offer a Bilingual Pay Program for qualifying applicants.
Spanish speaking preferred.
Position details:
Monday through Friday from 8:30am - 5:15pm, plus 3 out of 4 Saturdays from 9:00am - Noon
Pay range for this hourly position is $19.47 - $22.76/hr with a monthly incentive opportunity and a progressive benefits package.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:
JOB REQUIREMENTS:
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Provide part-time remote Russian-language online support from anywhere in the U.S., handling straightforward user requests and record updates with paid training provided.
Ingram Content Group seeks a detail-oriented Technical Services Specialist in La Vergne, TN to manage onboarding, basic ILS setups (EDI/ipage/BookMARC), and tier-1 cataloging and processing support for smaller library customers.
Salud Family Health is hiring a patient-focused Contact Center Agent to manage incoming calls, schedule appointments, and direct patients to the right services at the Fort Lupton clinic.
Bosch is hiring a Logistics Customer Success Coordinator to manage freight inquiries, claims, order scheduling and billing adjustments while ensuring excellent customer communication and operational compliance.
Provide front-desk administrative support for Atlanta Colon & Rectal Surgery, managing patient interactions, scheduling, and clerical tasks to ensure smooth clinic operations.
Lead and scale a 40+ person customer success organization to deliver a premium, measurable client experience that maximizes retention and expansion.
Ed Morse Automotive Group is hiring a Savanna-based Service Advisor to manage customer communication, produce accurate service estimates, and maximize parts and service revenue through exceptional customer care.
Northwestern Medicine is looking for a friendly, organized Food Services Customer Service Representative to handle scheduling, registration, and phone support for their nutrition and food services teams.
iRhythm is seeking a detail-oriented Customer Care Advocate to handle high-volume inbound calls, perform benefits investigations, and counsel patients on financial responsibility while documenting interactions in Salesforce in a remote US role.
Lead the Bell and Door team at Accor's Washington, DC hotel to ensure outstanding guest arrivals, supervise daily operations, and uphold LQA service standards.
Work as a temporary General Clerk II for an SBA-certified Tribal 8(a) company, providing bilingual customer support and data entry for CMS Marketplace verification processes.
Guidehealth is seeking a remote Customer Service Guide to provide empathetic, multi-channel support for members and providers, resolving claims and eligibility questions while upholding HIPAA and quality standards.
Circles is hiring a personable Lifestyle Coordinator to craft memorable experiences and provide exceptional, service-oriented support in a fully remote role.