Program Manager, Tennis Operations (Americas)

Why UTR Sports

UTR Sports is a Silicon Valley, remote-friendly, people-driven company on a mission to grow the sport of tennis by connecting players globally through level-based play, innovative events, and a digital marketplace. We are both a technology and tennis event company. Our innovative tools and technology make tennis better for all players and providers, with our gold-standard UTR tennis rating system at the core, powering level-based play around the globe. We proudly operate the UTR Pro Tennis Tour with Federations and venues to support aspiring pro players and provide new pathways for competitive juniors. 

We are backed by impressive investors in sports, technology and media including Amazon, Roger Federer’s Team8, Novak Djokovic, Sportradar, Tennis Channel, Tennis Australia and Larry Ellison.

To learn more, Watch this Video and visit www.utrsports.net.

The Opportunity

This is an awesome opportunity for someone who wants to put their sports background to work. You will work closely with event organizers, players and our internal team to deliver the highest quality tournaments. If you are looking for an opportunity to combine your passion for sports, preferably tennis, with event management skills, this may be the perfect job for you.  Plus you get to travel to some really cool places.

What You Will Do

● Responsible for in-venue operations during UTR Pro Tennis Tour (PTT) events including liaison with the tournament director, venue staff, referee, chair umpires, and players.

● Interact with organizers for PTT to ensure compliance with rules and regulations and automate processes.

● Coordinate between the UTR Sports team and tournament organizers to update daily tasks such as results, order of play, draws, scheduling, etc.

● Responsible for the creation of event registration boards in monday.com for PTT

● Back-end management of UTR Pro Tennis Tour entries, withdrawals, fines, etc.

● Monitor communication channels between all parties throughout events

● Support players with correspondence to questions through email, in-app messaging, and other communication channels

● Conduct and analyze post-event metrics and surveys

● Assist in the coordination and communication of travel-related housing staff, officials, etc. on the PTT 

● Travel to be onsite at tournaments up to 25% of the time

● Work experience in sporting events in an operational and organizational capacity, with a preference for tennis ops experience.

● Willingness to become or be a previously certified tennis official 

● Experience interacting with other stakeholders in a tournament setting including referees, players, technology, and volunteers.

● History of draws, scheduling, court bookings, and other items needed for tournament management 

● Team spirit; strong communication skills to collaborate with various stakeholders like Product Management and marketing, and experience working with company executives.

● Excellent time-management skills and attention to detail

● A self-starter and an “extreme ownership” mindset to deliver quality and customer service at all

● Excellent written and verbal communication skills in English (essential), with additional language proficiency being highly desirable. A strong desire to excel at a world-class level 

Salary

A reasonable estimate of the current base salary range is $60,000 to $70,000. The final base salary for this role will take into account the wide range of factors that are considered in making compensation decisions, including but not limited to: skill sets, experience and training and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic location differential associated with where the position will be filled.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Work From Home