Parking Services Supervisor

Job Posting Title:

Parking Services Supervisor

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Hiring Department:

Parking and Transportation Services

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

Who we are

We are the Parking Enforcement Division of UT’s Parking and Transportation Department. Parking Enforcement Officers play a critical role in ensuring that campus parking spaces are utilized in accordance with our rules and regulations. If selected to fill this position, your office would be the entire UT campus where you will inspect parked vehicles to ensure they are using the spaces properly. You would also be joining a supportive, high-morale and high-performing team.  Come join us at PTS! Learn more about Parking and Transportation Services here: https://parking.utexas.edu/ 

Your skills will make a difference.

You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of FAS staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:

•              Competitive health benefits

•              Voluntary Vision, Dental, Life, and Disability insurance options

•              Generous paid vacation, sick time, and holidays

•              Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer      matching funds

•              Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)

•              Flexible spending account options for medical and childcare expenses

•              Robust free training access through LinkedIn Learning plus professional conference opportunities

•              Expansive employee discount program including athletic tickets

•              Free access to UT Austin's libraries and museums with staff ID card

•              Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

•              For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards .

Must be authorized to work in the United States for any employer without sponsorship.

Purpose

To oversee the parking services program at all UT parking areas. Responsible for the daily parking operations by enforcing parking policies and regulations.

Responsibilities

• Proficient in all enforcement equipment and software programs. Enforcement supervisor should be able to competently use all enforcement equipment and software programs. These include but not limited to Flex, EMS, NuPark, T2, UT Parking Portal, tablet, and LPR vehicles. Proficient in all enforcement procedures and protocols. Proficient in all PTS Parking Rules and Regulations.
• Create and maintain a high-morale/high-performing working environment. Employ positive reinforcement strategies. Create incentive programs. Practice supportive accountability. Effectively mentor and coach employees so that they are performing at a high level.
• Organize collection of performance metrics for easy accessibility. Timely entries of all PEO performance metrics. Ensure timely documentation/notes in PEOs box folder of anything related to job performance. Foster and maintain transparency in the evaluation process. Ensure PEOs know what is expected of them. Ensure PEOs know how their performance will be assessed. Create path for success.
• Ability to resolve personnel issues. Effectively utilizes conflict resolution techniques. Employs methods of understanding to get to the bottom of the issue at hand. Formulates solutions that are reasonably fair and just.
• Leading by example by writing citations and setting the standard. Allocate time in the field with staff (shadowing, checking enforced areas for thoroughness and accuracy).
• Consistently keeps management informed in a timely manner of any issues that arise, whether they are operational, or personnel based. Proper use of the chain-of-command. Communicate with staff and management with respect and consideration. Disseminate accurate information to staff and management in a clear manner.
• Holiday, occasional overtime or comp time required as necessary. Must work minimum of one home football game every year in addition to every other Thanksgiving week home football game.

Required Qualifications

Bachelor's Degree and three years of related experience in the operation of parking facilities or high-volume parking systems. Cash handling experience and the use of tools applicable to the trade.

Preferred Qualifications

More than the required minimum number of years of experience. Working knowledge of T2 FLEX software and Amano equipment. Familiarity with relevant university policies/procedures. Completion of the university’s Management Essentials Certificate.

Driver Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).

Salary Range

$52,000 + depending upon qualifications 

Work Shift

Monday – Friday, 2:45pm – 11:15pm

Working Conditions

• Unforms and/or Personal Protection Equipment (PPE)
• May work in all weather conditions
• May work in extreme temperatures                        
• Generally standard office conditions
• May around electrical and mechanical hazards
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• Climbing of stairs and ladders
• Lifting and moving up to 50 Ibs.
• Driving a vehicle or cart

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page, and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.