Performance Metrics Jobs

Sphirea Plus is hiring a Customer Service Trainer to create and deliver onboarding and continuous learning programs that raise service quality and team performance.

Lead and manage the annual HEDIS program remotely as a HEDIS Project Manager, overseeing seasonal staff, ensuring NCQA/STAR compliance, and driving quality performance for a healthcare organization.

Serve as the strategic lead for talent strategy and business partnership at Adtalem, driving succession planning, performance management, career pathing, and measurable talent initiatives across the organization.

Senior leader needed to oversee and scale vocational programs across regions for CEO, driving outcomes, partnerships, and equity in reentry services.

Serco seeks experienced Strength & Conditioning Coaches to deliver H2FIT performance programs at Army installations throughout the West region, enhancing soldier readiness and reducing injury risk.

Lead the design, delivery, and continuous improvement of LLNL’s employee and career development programs while supervising facilitators and partnering with stakeholders across the Lab.

Lead a bilingual call center team in a Phoenix medical practice as a Call Center Supervisor, managing daily operations, coaching staff, and resolving escalations to ensure patient-centered service.

Lead and scale a global engineering organization to deliver scalable, high-performance ecommerce analytics software while setting technical strategy and driving operational excellence.

Austin Energy seeks a seasoned Quality Consultant Senior to lead enterprise process-improvement efforts, support the QMS and Quality Center of Excellence, and deliver measurable performance improvements.

Lead and coach on-site Marketing Coordinators across Westgate Resorts to boost production, ensure operational compliance, and strengthen location partnerships.

Lead a customer relations team at a mission-driven fiscal agent organization to improve client outcomes, resolve escalations, and develop high-performing staff.

Lead a high-performing call center team at Serenity Healthcare in Lehi, UT, coaching agents, managing escalations, and using performance data to ensure exceptional patient experiences.

Presbyterian Healthcare Services seeks an experienced IT vendor and service delivery manager to oversee strategic infrastructure vendors, contracts, financials, and service quality at the Rev Hugh Cooper Admin Center in Albuquerque.

Senior executive leading population health strategy and operational execution for Medicaid-focused initiatives in Ohio, responsible for team leadership, state/regulatory engagement, and measurable health outcome improvement.

Operations Supervisor (3rd Shift) to lead La Vergne distribution center teams, focusing on safety, productivity, staffing and continuous improvement.

Lead employee relations strategy and complex case management for VCU Health System, ensuring legal compliance, policy consistency, and strong partnership with senior leaders and General Counsel.

Boeing Global Services seeks an experienced Senior Business Ops Specialist to lead program operations, analytics, and executive support for Commercial Sales & Marketing in Seattle or Arlington.

Lead Fluent’s Business Intelligence product to build AI-first reporting, natural-language insights, and metric-driven dashboards for advertisers and publishers.

Lead training, quality assurance, and coaching for USA Clinics' Northbrook contact center to elevate agent performance and patient experience.

Lead Aledade's Health Plan Performance efforts to convert contract and performance data into strategic initiatives that deliver quality improvements and shared savings across payer contracts.

Serve as Assistant Director for the City of Orlando's Office of Community Affairs, leading community engagement, grants administration, staff supervision, and strategic partnerships to advance inclusive city initiatives.