Director Primary Care Operations and Practice Transformation

University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.

A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.

Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County.

University of Maryland Upper Chesapeake Health owns and operates:

University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD

The Upper Chesapeake Health Foundation, Bel Air, MD

The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD

The Senator Bob Hooper House, Forest Hill, MD

Coordinates transformation activities to advance value-based and innovative care across employed primary care practices.  Seeks to enhance the patient and family experience through the refinement of care coordination and the optimization of workflows.  Provides administrative oversight to all primary care sites.  Must possess the ability to consistently interact with all stakeholders in a professional, positive and proactive manner.  Strong written and verbal communication, quantitative, and interpersonal skills are required.

Education & Training: Master’s in business administration or equivalent advanced degree is required. In lieu of a Master’s, BS degree in Business Administration or Health Care Administration and/or a minimum of ten (10) years health care management experience considered. Stays abreast of industry trends, technology, and innovative approaches to the provision of care and patient outreach.

Work Orientation & Experience:  A minimum of five (5) years of leadership experience in a physician office or hospital setting required.  Experience should include exposure to financial management, operations/administration, and marketing.

Skills & Abilities:  Excellent quantitative and communication skills required.  Ability to (a) problem solve, (b) manage time effectively (c) work independently and within deadlines, (d) maintain business and patient confidentiality, (e) project a positive image of the organization and its providers, (f) adapt hours and availability to accommodate provider schedules, (g) and motivate positive performance required.  Advanced knowledge of practice specific technology, provider billing and reimbursement, provider productivity, scheduling, and practice management preferred.

All your information will be kept confidential according to EEO guidelines.

Compensation:

  • Pay Range: $54.42 - $81.64

  • Other Compensation (if applicable):

          Review the 2025-2026 UMMS Benefits Guide

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