Solutions Engineer
About WisdomAI: WisdomAI is revolutionizing how enterprises leverage their data. We empower businesses to unlock insights, drive innovation, and make data-driven decisions at scale. Join our rapidly growing team and be a part of a company that is shaping the future of enterprise data.
The Opportunity: WisdomAI is looking for an enthusiastic and technically-minded Solutions Engineer to join our growing sales team. In this role, you will be a key technical partner to our Account Executives serving mid-market and small enterprise customers. You will leverage your foundational technical skills and growing customer-facing abilities to demonstrate the value of WisdomAI's platform, address technical questions, and help guide prospects through their evaluation journey. This is an excellent opportunity for an aspiring pre-sales professional to grow their career with mentorship and exposure to diverse customer environments.
- Collaborate with Account Executives to understand mid-market and small enterprise customer needs and technical environments.
- Conduct compelling product demonstrations, showcasing WisdomAI's core capabilities and tailoring them to specific customer use cases.
- Support technical discovery calls, helping to identify customer pain points and how WisdomAI's solutions can address them.
- Assist in the preparation and delivery of Proof-of-Concepts (POCs) and technical evaluations, ensuring prospects experience the value of our platform.
- Serve as a technical resource during the sales cycle, addressing questions on product functionality, integrations, and basic architecture.
- Contribute to responses for RFIs/RFPs by providing accurate technical information.
- Maintain clear and concise documentation of customer technical requirements and solution designs.
- Work closely with Product, Engineering, and Customer Success teams to relay customer feedback and ensure smooth handoffs.
- Continuously learn and develop expertise in WisdomAI's platform, the cloud data ecosystem, and relevant AI/ML technologies.
- 1-3 years of experience in a technical role, such as Solutions Engineer, Sales Engineer, Technical Account Manager, Implementation Consultant, or a similar customer-facing technical position in a SaaS company.
- Foundational understanding and hands-on experience with data concepts, including data warehousing (e.g., Snowflake, Databricks, Redshift, BigQuery), ETL/ELT processes, or business intelligence tools.
- Ability to articulate technical concepts clearly and effectively to both technical and non-technical audiences.
- Eagerness to learn new technologies, adapt to evolving product capabilities, and grow in a pre-sales environment.
- Strong problem-solving skills and a customer-centric approach.
- Excellent communication, presentation, and interpersonal skills.
- Comfortable operating in a fast-paced, collaborative team environment.
- Familiarity with scripting languages (e.g., SQL, Python) or API integrations is a plus.
- Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- Competitive base salary and uncapped variable compensation (OTE: $100,000 - $150,000 a year, based on location and experience).
- Meaningful equity in a high-growth startup.
- Comprehensive health, dental, and vision insurance.
- Flexible Paid Time Off (PTO) policy.
- Hybrid work environment.
- Opportunities for professional development, mentorship, and career growth into more senior Solutions Engineering roles.
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